Question 1
Case Study
A mid-sized software company, 'Innovate Inc.', hires a BCBA to address issues with project deadlines being consistently missed. The BCBA's initial assessment involves interviews and direct observation, revealing that developers often work on tasks not aligned with project priorities and that communication between project managers and developers is infrequent and lacks clarity. Project managers provide feedback only when a deadline is missed, and there are no clear consequences for early or on-time completion.
The company has a flat organizational structure, and project managers have limited authority to provide monetary bonuses. The development teams are highly skilled but report feeling 'disconnected' from the project goals. The BCBA needs to propose an intervention package to increase on-time project completion.
Which intervention package is most appropriate given the assessment findings and organizational constraints?
Answer and explanation
Correct answer: C
This package directly addresses the identified deficits: lack of task clarity, poor communication, and infrequent positive reinforcement. Task clarification (checklists) aligns developer behavior with priorities. Daily meetings improve communication. Public recognition provides a potent, non-monetary reinforcer that fits within the company's constraints and addresses the feeling of being 'disconnected.' This is a comprehensive, antecedent- and consequence-based solution derived from the assessment.