Question 1
IntermediateSalesforce Integration Capabilities ยท Data Virtualization
A healthcare provider needs to display patient appointment data from an external Electronic Health Record (EHR) system on the Contact page in Salesforce. Due to HIPAA compliance, the patient's appointment data must not be stored (replicated) in Salesforce. The data must be retrieved in real-time when a user views a Contact record. The EHR system exposes this data via a standard OData 4.0 compliant REST API. Which integration solution should the architect recommend?
Answer and explanation
Correct answer: C
Salesforce Connect is the ideal solution for this scenario. It provides data virtualization, allowing Salesforce to access and display data from an external system in real-time without storing it. Since the EHR system has a standard OData 4.0 API, the out-of-the-box OData adapter can be used to create an External Object that represents the appointment data. This meets the real-time and no-data-replication requirements perfectly.
