A large municipality is implementing a new city-wide public transit mobile application. The project manager, who is new to accessibility, argues that focusing on compliance with local disability laws is sufficient. As an accessibility consultant, you argue for adopting a Universal Design (UD) approach instead. What is the most compelling reason to advocate for UD over a purely compliance-based approach in this context?
A user with severe arthritis and limited fine motor control finds it difficult to use a standard mouse and keyboard. They are exploring assistive technologies to help them interact with their computer for work. Which of the following assistive technologies are specifically designed to address this type of mobility and dexterity challenge? (Select TWO)
The Marrakesh VIP Treaty was established to address the 'book famine' experienced by people with print disabilities. It primarily achieves this by creating exceptions in international copyright law.
A national museum is launching a new interactive digital exhibit. The exhibit includes touch screens with complex visual information, audio narrations, and video interviews with historians. The museum's goal is to create an inclusive experience for all visitors. To meet the WCAG 2.1 Principle of 'Perceivable', which of the following features must be included?
The 'Social Model of Disability' and the 'Medical Model of Disability' offer contrasting perspectives. Which statement best differentiates the core assumption of the Social Model from the Medical Model?
An international non-governmental organization (INGO) is developing a new procurement policy for all software and digital services. They have offices in North America, Europe, and Asia. To create a robust, globally applicable policy, the procurement team needs to reference foundational standards and laws that ensure a high level of accessibility. Which standard and law should form the core of this new policy to achieve broad international compliance?
A university is designing its online course registration portal. To align with the principles of Universal Design for Learning (UDL), the development team wants to incorporate 'Multiple Means of Engagement'. Which of the following features would best satisfy this UDL principle? (Select TWO)
**Case Study:** A mid-sized financial services company, 'FinSecure', has recently faced a lawsuit alleging that its customer-facing investment portal is inaccessible to users with disabilities, violating the Americans with Disabilities Act (ADA). The company had no formal accessibility program in place. The executive team has now tasked a newly appointed Director of Digital Experience with creating a comprehensive accessibility management strategy to address the immediate legal issues and build a sustainable, inclusive culture. The Director discovers that developers have limited accessibility knowledge, the quality assurance (QA) process includes no accessibility testing, and the procurement team regularly purchases third-party software without considering accessibility. The company uses an agile development methodology with two-week sprints. There is significant pressure to resolve the lawsuit quickly and demonstrate a long-term commitment to accessibility to regulators and the public. **Question:** Given the situation at FinSecure, which of the following represents the MOST effective and comprehensive initial strategy for the Director to propose to the executive team?
A user with dyslexia reports difficulty reading long articles on a news website. They state that the narrow columns of text and lack of spacing between paragraphs make the content overwhelming. This user's experience directly relates to which WCAG 2.1 Success Criterion?
When providing disability etiquette training to a customer service team, an accessibility manager explains the importance of how to offer assistance to a person with a disability. What is the most appropriate first step when offering assistance?