Experience Cloud Consultant Free Sample Questions

12 free sample questions110 in the full practice test

Try simulator

EX-Con-101 Sample Questions

  1. Question 1

    Advanced

    Sharing, Visibility, and Licensing · Given a scenario, implement external account relationships for an Experience.

    A multinational manufacturing corporation is deploying a Partner Portal using the Partner Central template. They require a complex sharing model where regional distributors need access to the leads of local resellers they manage, but resellers should not see each other's data. The distributors and resellers belong to different accounts. Which sharing mechanism provides the most scalable architecture for this hierarchical cross-account access requirement?

    Answer and explanation

    Correct answer: B

    Account Relationship Data Sharing (ARDS) is specifically designed for this use case where distinct external accounts need hierarchical or peer-to-peer data access without forcing them into the same standard Role Hierarchy. It allows defining a relationship type (e.g., 'Distributor-Reseller') and sharing rules based on that relationship.

  2. Question 2

    Intermediate

    User Creation and Authentication · Given a scenario, determine how to properly set up a user for an Experience.

    Global FinCorp is launching a customer self-service site. They require that customers can only register if they already have a Contact record in Salesforce with a unique Membership ID. If the user attempts to register and the Membership ID does not match an existing Contact, registration should fail. Which authentication configuration satisfies this requirement?

    Answer and explanation

    Correct answer: C

    A custom Apex Self-Registration Handler (implementing Auth.ConfigurableSelfRegHandler) provides the logic hook necessary to query the database for an existing Contact with the specific Membership ID before creating a User. Standard configuration cannot perform this conditional validation logic.

  3. Question 3

    AdvancedMultiple answers

    Customization Considerations and Limitations · Explain limitations across all Experiences.

    An Experience Cloud Consultant is optimizing the performance of a high-traffic public site. The site uses the Customer Service (Napili) template. The consultant notes that the site's Time to First Byte (TTFB) is higher than expected for global users. Which combination of actions should the consultant take to improve performance? (Select TWO)

    Answer and explanation

    Correct answers: A, C

    Enabling the Salesforce CDN caches public content at edge locations closer to the user, significantly reducing TTFB for global audiences.

    Progressive Rendering prioritizes the display of main page content while loading secondary components in the background, improving the perceived load time and user experience.

  4. Question 4

    Intermediate

    Branding, Personalization, and Content · Implement Salesforce CMS content into an Experience.

    A large retail company is using Salesforce CMS to manage content for their B2C Commerce site. They want to reuse this content in a separate 'Partner Portal' Experience Cloud site, ensuring that branding remains consistent but the layout adapts to the partner context. How should the consultant achieve this?

    Answer and explanation

    Correct answer: B

    Salesforce CMS uses the concept of 'Workspaces' and 'Channels'. By adding the Partner Portal as a channel to the existing CMS Workspace, the content becomes available for use in the Experience Builder of the Partner Portal via CMS components.

  5. Question 5

    Intermediate

    Branding, Personalization, and Content · Modify an experience within the Experience Builder.

    A consultant is configuring a Partner Portal. The requirement states that when a Partner Manager logs in, they should see a 'Partner Performance' dashboard on the home page. However, when a standard Partner User logs in, they should see a 'My Tasks' list instead. Both users share the same profile but have different roles. What is the most efficient way to implement this in Experience Builder?

    Answer and explanation

    Correct answer: C

    Component Visibility allows for granular control on a single page. By creating an Audience based on the User object (Role or Title), the consultant can conditionally display the Dashboard component to Managers and the Task list to Standard users without maintaining separate page variations.

  6. Question 6

    Beginner

    Sharing, Visibility, and Licensing · Recommend the Declarative Sharing options that could be leveraged for an Experience.

    True or False: When using the 'Customer Account Portal' template, a user with a Customer Community License can be granted access to Opportunities using standard Sharing Rules.

    Answer and explanation

    Correct answer: B

    False. Users with 'Customer Community' licenses (High Volume) do not have access to the standard role hierarchy-based sharing model and thus cannot be part of standard Sharing Rules. They must use Sharing Sets. 'Customer Community Plus' licenses are required for Sharing Rules.

Register free for 6 more questions

Or unlock all 110 EX-Con-101 questions with explanations, timed mode and flashcards.