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ITIL 4 Specialist: Acquiring & Managing Cloud Services Free Sample Questions

Description

Covers cloud deployment and service models, business cases and readiness assessment for adoption, cloud service types and procurement, onboarding and offboarding, and evaluating a cloud strategy.

12 free sample questions153 in the full practice test

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ITIL4-AMCS Sample Questions

  1. Question 1

    Beginner

    Understand the Role of Cloud Services in an Organization · Cloud deployment and service models

    A financial services organization is planning to adopt cloud services but has strict regulatory requirements regarding data residency and physical access control. They wish to retain full control over the infrastructure while benefiting from cloud automation. Which deployment model is MOST appropriate for this scenario?

    Answer and explanation

    Correct answer: D

    A Private Cloud involves infrastructure used exclusively by a single organization. It offers the highest level of control over data, security, and compliance, making it suitable for strict regulatory environments where data residency and physical control are mandatory.

  2. Question 2

    Beginner

    Understand the Role of Cloud Services in an Organization · Characteristics of the cloud

    Which characteristic of cloud computing, as defined by NIST, allows a consumer to unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider?

    Answer and explanation

    Correct answer: B

    On-demand self-service is the characteristic that enables consumers to provision computing resources automatically and unilaterally without human intervention from the provider.

  3. Question 3

    Intermediate

    Understand the Role of Cloud Services in an Organization · Cloud adoption approaches

    An organization is adopting a 'Big Bang' approach to cloud migration. What is the PRIMARY risk associated with this specific adoption approach compared to others?

    Answer and explanation

    Correct answer: D

    The 'Big Bang' approach involves moving all services or a large portion of them at once. The primary risk is the concentration of change, where a failure can lead to catastrophic, organization-wide service disruption, as opposed to piecemeal or evolutionary approaches which isolate risk.

  4. Question 4

    Intermediate

    Understand the Role of Cloud Services in an Organization · Cloud deployment and service models

    In a Platform as a Service (PaaS) model, which of the following responsibilities typically remains with the cloud consumer?

    Answer and explanation

    Correct answer: D

    In PaaS, the provider manages the hardware, network, and operating system (including patching). The consumer is responsible for the applications they deploy onto the platform and the data associated with those applications.

  5. Question 5

    Beginner

    Understand the Role of Cloud Services in an Organization · Cloud adoption approaches

    True or False: In an 'Evolutionary' cloud adoption approach, the organization typically migrates services in a structured, phased manner that allows for learning and process adjustment between phases.

    Answer and explanation

    Correct answer: A

    True. The evolutionary approach is characterized by a planned, phased migration. This contrasts with 'piecemeal' (ad-hoc/unplanned) and 'big bang' (all at once). It allows the organization to build capability and refine strategies incrementally.

  6. Question 6

    Intermediate

    Define Requirements for Adopting and Readiness to Adopt Cloud Solutions · Define cloud solution requirements

    When defining cloud solution requirements, which of the following is considered a 'Non-Functional Requirement' related to compliance?

    Answer and explanation

    Correct answer: B

    Data residency (geographic location of data) is a non-functional requirement specifically related to compliance and regulatory constraints (e.g., GDPR), rather than a specific function the system performs for the user.

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