Question 1
IntermediateOrganizational Enablement · C4E Operating Models
A global retail client is attempting to adopt an API-led connectivity approach but is facing resistance from central IT, who fears losing control over data governance. The client has requested a strategy to balance speed of delivery with governance. According to MuleSoft Catalyst, which C4E operating model evolution should you recommend to transition them safely from their current state to a fully enabled organization?
Answer and explanation
Correct answer: C
The recommended approach for organizations with high governance concerns or low maturity is to start with a Centralized C4E. This allows the core team to define standards, best practices, and initial assets (Centralized). Once trust and assets are established, the organization can shift to a Hybrid model where specific LOBs take ownership while maintaining central oversight, eventually moving toward Federation.
