Salesforce Certified Nonprofit Success Pack Consultant Free Sample Questions

Nonprofit Cloud Product Configuration · People Management Settings (Contacts, Accounts, Households)

1. A

   Implement the Household Account Model for donors, standard Organizational Accounts for partners, and use NPSP Affiliations to link Contacts to Organizations with status tracking.

2. B

   Configure Person Accounts for all donors and use a custom junction object to link Person Accounts to Business Accounts.

3. C

   Use the Household Account Model for all records and use the 'Relationships' object to link Contacts to Organizations.

4. D

   Use the 1-to-1 Account Model for donors and enable 'Contacts to Multiple Accounts' to handle the board member relationships.

Domain Expertise · Program and Volunteer Management Solutions

1. A

   Create a Program Engagement record for every single food kit delivery.

2. B

   Create a custom object called 'Food Kits' and use a Master-Detail relationship to the Contact.

3. C

   Define a Service for 'Food Kit Delivery' and create Service Delivery records linked to the client's Program Engagement for each distribution.

4. D

   Use the Bulk Service Delivery Tool to create new Program records for each month.

Nonprofit Cloud Product Configuration · Fundraising Features Configuration

1. A

   Configure the 'Next Installment Date Match Range' in NPSP Settings.

2. B

   Modify the 'Day of Month' field directly on the Recurring Donation record for the high-value subset.

3. C

   Adjust the 'Installment Opportunity Auto-Creation' setting to 'Always Create New'.

4. D

   Use a Workflow Rule to update the 'Close Date' of the closed Opportunity.

Integration and Data Management · Data Import Tools Selection

1. A

   Use the standard Salesforce Data Loader with a batch size of 2000.

2. B

   Import the records into a temporary custom object and use a Flow to move them to Opportunities.

3. C

   Disable all TDTM triggers before import and manually calculate rollups later.

4. D

   Configure the NPSP Data Importer to process records in 'Batch' mode rather than 'Real-time', and adjust the batch size if necessary.

Nonprofit Cloud Product Configuration · People Management Settings (Contacts, Accounts, Households)

1. A

   True

2. B

   False

Domain Expertise · Fundraising and Donor Management Solutions

1. A

   Enable 'Split Opportunities' in NPSP Settings.

2. B

   Use the 'Primary GAU' field on the Opportunity for the larger amount and a custom field for the remainder.

3. C

   Create one Opportunity for $10,000 and create two GAU Allocation records linked to that Opportunity.

4. D

   Create two separate Opportunities, one for $4,000 and one for $6,000, each linked to a different GAU.