Salesforce Certified Platform Administrator Free Sample Questions

Description

Covers company setup and declarative configuration, object manager and page layouts, sales and service applications, productivity tools, data management, flow automation, and Agentforce AI.

12 free sample questions158 in the full practice test

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Plat-Admn-201 Sample Questions

  1. Question 1

    Intermediate

    Configuration and Setup · Company Settings

    A multinational organization, GlobalTech, operates in the US, Europe, and Japan and has enabled Multi-Currency in its Salesforce org. The US-based sales director needs opportunity amounts in reports converted to USD using the exchange rate that was in effect for each opportunity's Close Date, rather than a single static rate. Which feature should the administrator enable?

    Answer and explanation

    Correct answer: A

    Advanced Currency Management (ACM) enables dated exchange rates, which map a conversion rate to a date range. For opportunities, opportunity products, schedules, splits and related reports, the Close Date determines which dated rate is used, so historical deals keep the rate of their period. Without ACM, multi-currency uses a single static conversion rate for every record. Source: Salesforce Help, 'About Advanced Currency Management'.

  2. Question 2

    Beginner

    Configuration and Setup · User Setup and Maintenance

    True or False: Freezing a user account in Salesforce releases the user license associated with that account, making it available for reassignment to a new employee.

    Answer and explanation

    Correct answer: B

    False. Freezing a user only prevents them from logging in; it does not deactivate the user record or release the license. To release the license, the user must be deactivated.

  3. Question 3

    AdvancedMultiple answers

    Configuration and Setup · Organization Security Controls

    A System Administrator is troubleshooting a login issue for a remote user. The organization has set 'Login IP Ranges' on the user's Profile, and there are also 'Trusted IP Ranges' defined in Network Access at the organization level. The user is trying to login from an IP address that is NOT in the Profile's Login IP Ranges but IS in the Network Access Trusted IP Ranges. What is the expected outcome? (Select TWO)

    Answer and explanation

    Correct answers: B, C

    When Login IP Ranges are defined on a profile, a login from any IP address outside those ranges is denied, even if the address is in the org-wide Network Access trusted IP ranges; trusted IP ranges only decide whether a verification (identity) challenge is required, they never override a profile restriction. The failed attempt is written to Login History with the status 'Restricted IP', which is how the administrator can confirm the cause. Source: Salesforce Help - Restrict Login IP Addresses in Profiles; Salesforce Network Access and Profile-Based IP Restrictions (KB 000386441).

  4. Question 4

    Beginner

    Configuration and Setup · Declarative UI Configuration

    Universal Containers wants to streamline record creation. They need a 'New Case' action to be available on the Account record page, enabling agents to create a Case directly related to that Account. However, they also want a 'New Case' action available in the header of every page (like the Home page) that does not automatically relate to a specific record. Which configuration strategy meets both requirements?

    Answer and explanation

    Correct answer: D

    Object-Specific actions automatically create a relationship to the record they are initiated from (e.g., Case related to Account). Global Actions are used for creating records without an automatic context/relationship and are available anywhere actions are supported.

  5. Question 5

    Intermediate

    Configuration and Setup · Profiles and Permission Sets

    A finance team at CloudKicks uses a 'Finance User' Permission Set Group that includes three permission sets: 'Invoicing', 'Payment Processing', and 'Audit View'. For a specific project, all users assigned this group temporarily need to be restricted from the 'Delete Invoices' permission, which is currently granted by the 'Invoicing' permission set (which is also assigned on its own to other teams). The administrator wants to maintain the group and permission set structure for future use. What is the most efficient way to achieve this restriction for the group?

    Answer and explanation

    Correct answer: A

    A muting permission set added to a permission set group disables the selected permissions for everyone assigned the group, without editing the underlying permission sets ('Invoicing' still grants 'Delete Invoices' wherever it's used elsewhere). Removing the muting permission set later restores the permission, which keeps the group structure intact. Source: Salesforce Help - Muting Permission Sets in Permission Set Groups.

  6. Question 6

    Intermediate

    Configuration and Setup · Company Settings

    The Sales Director wants to implement a custom fiscal year structure because their sales quarters do not align with the standard Gregorian calendar months (e.g., 4-4-5 accounting periods). Which important consideration must the administrator communicate before enabling Custom Fiscal Years?

    Answer and explanation

    Correct answer: B

    Once Custom Fiscal Years are enabled, they cannot be disabled. This change permanently alters how the org handles dates for reporting, forecasting, and quotas, so it requires careful planning.

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