Question 1
A lead marketing technologist is provisioning five new campaign managers for an enterprise account integrated with Oracle Identity Cloud Service (IDCS). While the users have been created in IDCS and assigned the appropriate Responsys application roles, the campaign managers report that they have not received any automated email containing their login URL. What step must the administrator take to enable these users to access the platform?
Answer and explanation
Correct answer: B
For Responsys accounts integrated with Oracle Identity Cloud Service (IDCS), Responsys does not send an automated sign-in URL or invitation email to newly provisioned users. Administrators must manually copy the Service Environment URL from the Oracle Marketing Automation for Responsys and Eloqua dashboard card in Cloud Portal and email it directly to the users. Triggering a resend from Responsys Account Management is not supported for IDCS-managed accounts, and IDCS does not automatically dispatch Responsys environment links.