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Q1

A financial services firm with 5,000 users is migrating from an on-premises Cisco Unified CM v11.5 to a cloud-based solution. The Chief Information Security Officer (CISO) mandates that all media traffic for internal calls must remain on the corporate network, while the CIO wants to leverage cloud innovation for meetings and messaging. The firm also wants to retain its existing PSTN carrier relationship. Which deployment model should a sales specialist propose to meet all these requirements?

Q2

A rapidly growing tech startup has 150 full-time employees and works with an average of 50-75 external contractors per month, with the number fluctuating significantly. They need a flexible collaboration solution covering calling, meetings, and messaging. Which Cisco Flex Plan purchasing model would provide the most predictable cost structure while accommodating their variable workforce?

Q3Multiple answers

A customer is heavily invested in Microsoft 365 and is evaluating Microsoft Teams Phone versus Webex Calling. As the Cisco account manager, which TWO key business outcomes should you highlight as primary differentiators for the Cisco solution? (Select TWO)

Q4

When building a business case for a large enterprise, a sales specialist needs to create a comprehensive Bill of Materials (BOM) for a hybrid collaboration solution. Which Cisco tool is the primary platform for configuring products, software, and services to generate an official quote?

Q5

True or False: The primary value proposition of Webex Control Hub for a line-of-business manager is the detailed network performance analytics and packet-level troubleshooting capabilities.

Q6

A university is looking to equip 20 large lecture halls with video conferencing capabilities. Their primary requirements are high-quality audio that captures both the lecturer and student questions, automatic speaker tracking for the presenter, and dual-screen support for content and remote participants. Which Cisco Room Series endpoint is specifically designed for these large, integrated environments?

Q7

A manufacturing company, DuraForge Industries, is undergoing a major digital transformation. They operate a central headquarters, five large regional production plants, and twenty smaller sales offices. The company's current infrastructure consists of disparate, aging PBX systems at each plant, leading to high maintenance costs, no inter-site dialing, and poor collaboration capabilities for their mobile sales force. The CIO has a mandate to reduce operational expenditures (OpEx) by 20% over the next three years and improve overall employee productivity. The Head of IT is concerned about the potential loss of control and voice quality issues associated with a full cloud migration, especially for the critical production plants that have limited bandwidth. The VP of Sales needs a solution that provides a unified identity and seamless mobile experience for the sales team, regardless of their location. Given these conflicting requirements, which solution proposal presents the most balanced and strategic approach for DuraForge Industries?

Q8

A healthcare provider needs to implement a telehealth solution. A key business requirement is to ensure patient data privacy and meet HIPAA compliance standards. When positioning the Cisco collaboration architecture, which feature is most critical to highlight in the business case?

Q9

During a renewal conversation with a large enterprise customer, the IT Director mentions they are satisfied with their on-premises Cisco Unified CM but are struggling with user adoption of Webex for meetings. Which touchpoint in the Customer Lifecycle model provides the best opportunity to address this and demonstrate value?

Q10

To qualify for a Cisco Enterprise Agreement, a customer must typically meet which minimum requirement?