Aura Core Components Support Free Sample Questions

A support engineer is troubleshooting a reported issue where calls from a specific SIP entity are failing to route through the Avaya Aura Session Manager (SM). Upon checking the Session Manager Dashboard, the engineer notices the Entity Link status is 'down'.

Which of the following conditions would most likely cause the Entity Link to transition to a 'down' state while the network connectivity remains intact?

In an Avaya Aura environment, a user reports that when they make an outbound call, the call setup takes unusually long, but eventually connects. A trace reveals that the Session Manager is attempting to contact a Communication Manager instance that is currently out of service before failing over to the active one.

What configuration element in Avaya Aura System Manager controls the selection order of SIP Entities to preventing this delay?

A multinational corporation uses a centralized Avaya Aura core with local trunking in regional branches. The administrator needs to ensure that emergency calls from the 'Paris' branch route specifically to the Paris PSTN gateway, while general calls follow least cost routing.

Which combination of Avaya Aura System Manager objects must be configured to achieve location-specific routing for the same dialed number string?

During a maintenance window, a technician observes the sequence of Application processing for a SIP user in Session Manager. The user is configured with Communication Manager (CM) as a sequenced application.

Which diagram correctly represents the logical flow of a call originating from a SIP Endpoint, passing through Session Manager to CM for feature processing, and returning to Session Manager for routing?

A support team is investigating a '403 Forbidden' error when an external SIP trunk provider attempts to send a call to the enterprise Avaya Session Border Controller for Enterprise (SBCE). The trace shows the SBCE rejecting the packet immediately.

Which configuration on the SBCE is the most likely cause for this rejection?

True or False: In an Avaya Aura deployment, the Session Manager's Personal Profile Manager (PPM) service is responsible for providing SIP endpoints with their contact lists and button configurations.

A customer is deploying Avaya Aura Device Services (AADS) to support dynamic configuration for Avaya Workplace clients. Users report they cannot log in using their email addresses. The administrator verifies that the DNS SRV records are correct.

Which service on the AADS server must be running and accessible to process the initial auto-configuration request?

Case Study: GlobalTech Inc.

GlobalTech has a distributed Avaya Aura network with a main data center in New York and a disaster recovery site in London.

• New York hosts System Manager (SMGR) and primary Session Manager (SM1).
• London hosts secondary Session Manager (SM2).
• All SIP endpoints are configured to register to SM1 primarily and SM2 secondarily.

Scenario: The WAN link between New York and London fails.

• Users in London can still call each other.
• Users in London cannot make changes to their 'Call Forwarding' settings using the self-administration portal.
• The System Manager dashboard shows SM2 as 'unreachable'.

What is the primary reason the London users cannot change their settings, despite their phones being operational?

When troubleshooting a SIP interoperability issue between Avaya Aura Session Manager and a third-party PBX, the engineer collects a trace using 'traceSM'. The trace shows the call failing with a '488 Not Acceptable Here' response.

Which component is most likely responsible for generating this specific error code in this context?

An administrator needs to perform a backup of the Avaya Aura Session Manager (SM) data.

What is the correct method to back up the Session Manager configuration and where is this initiated?