Question 1
IntermediateProject Leadership and Change Management · Change Management and Enablement
An organization is transitioning from a decentralized marketing model to a centralized Center of Excellence (CoE). The regional teams are resistant to losing control over their campaign execution. As the Lead Architect, you need to design a change management plan that ensures adoption while maintaining governance. Which approach best balances these requirements?
Answer and explanation
Correct answer: A
A phased 'hybrid' approach reduces friction. By allowing regional teams to execute standardized campaigns (Clone and Launch) via approved templates, you maintain governance over branding and data while empowering regions to move quickly, fostering better adoption than a strict 'ticketing only' system.
