Question 1
IntermediateInternal Controls for Data Security · Current Data Threats
A multinational corporation is migrating its customer relationship management (CRM) system to a SaaS cloud provider. The Chief Risk Officer is concerned about data security responsibilities. Under the shared responsibility model for SaaS, which of the following security controls remains the primary responsibility of the customer organization?
Answer and explanation
Correct answer: B
In a SaaS model, the cloud provider manages the infrastructure, physical security, network controls, and application patching. The customer retains responsibility for data classification, identity and access management (IAM), and endpoint device protection. Controlling who accesses the data and how they are authenticated is a critical customer responsibility.
