A consultant at Veridian Health System is leading a discovery workshop for a new Health Cloud implementation. The primary goal is to improve post-discharge follow-up for cardiac patients. The workshop includes nurse case managers, scheduling coordinators, and the Director of Patient Services. Which Health Cloud persona most accurately represents the nurse case managers who will be actively managing patient outreach, education, and adherence to care plans?
Pioneer Valley Medical Group wants to implement Health Cloud to manage both patient care coordination and provider relationship management. Their desired outcomes include a 15% reduction in patient readmissions and a 20% increase in provider referrals from their network. What key capabilities must be analyzed during the discovery phase to meet these distinct goals? (Select TWO)
A home health agency is transitioning to Health Cloud. A key requirement is to ensure that field nurses can securely access and update patient care plans and visit notes from their mobile devices while offline, as they often work in areas with poor connectivity. During requirements gathering, what is the most critical non-functional requirement to document for this specific need?
A regional hospital network plans to use Health Cloud to provide a patient portal. The desired outcome is for patients to view their upcoming appointments, communicate with their care team, and access educational materials related to their conditions. Which capability needs to be analyzed to determine if a patient's family members or caregivers can also be granted access to this portal on the patient's behalf?
A national payer organization, Crestwood Insurance, is deploying Health Cloud for utilization management. They must ensure that all communications and records related to prior authorization requests, which contain Protected Health Information (PHI), are only accessible to the clinical review team and the requesting provider's office. All other internal users, including member services and sales, must be prevented from seeing these records. Which design element is most critical to meeting this strict HIPAA compliance requirement?
A specialty clinic is designing a solution to manage patients with chronic kidney disease. These patients are enrolled in a multi-stage care program that includes education, dietary management, and regular lab monitoring. The clinic needs to track each patient's progress through the program stages and manage stage-specific tasks and goals. Which combination of Health Cloud objects should be central to this solution design?
A hospital needs to integrate its Electronic Health Record (EHR) system with Health Cloud. The primary requirement is to synchronize patient demographic and clinical summary data (allergies, medications, conditions) in near real-time. The EHR system supports the latest healthcare interoperability standards. What is the recommended integration strategy for this scenario?
True or False: In the standard Health Cloud data model, the Individual data model should be used when a person's role as a patient needs to be distinctly separate from their potential roles as a provider or member of a care team.
A life sciences company is using Health Cloud to manage patient support programs for a new specialty drug. Patients can enroll to receive educational materials, adherence reminders, and copay assistance. The company must obtain and track specific patient consent for each of these services separately due to privacy regulations. Which design approach best supports this granular consent management requirement?
A consultant is reviewing a proposed solution design for a provider network that wants to show relationships between physicians and the multiple clinics they practice at. The design suggests creating a junction object between the `Account` (representing the clinic) and `Contact` (representing the physician). Why is this design suboptimal in Health Cloud?