Aura Core Components Technical Associate Support Free Sample Questions

20 free sample questions250 in the full practice test

Try simulator

ASTA-7220 Sample Questions

  1. Question 1

    A support engineer is troubleshooting a reported issue where users in the 'Sales' location are unable to make outbound calls to the PSTN. The engineer uses the traceSM utility on the Session Manager. The trace shows a '404 Not Found' response coming from the Session Manager itself immediately after the INVITE. What is the most likely cause of this error?

    Answer and explanation

    Correct answer: B

    In Avaya Session Manager, if an INVITE receives a '404 Not Found' generated locally by the SM (not relayed from a downstream entity), it typically indicates that the Routing Engine could not find a matching Dial Pattern for the specific location or domain of the caller. If the trunk were down, SM would attempt to route and likely return a 408 Request Timeout or 503 Service Unavailable.

  2. Question 2

    An administrator is configuring a new SIP Entity in System Manager for a third-party PBX. The connection requires TLS on port 5061. After configuration, the Entity Link status remains 'Down'. A packet capture shows the TCP connection is established, but the TLS handshake fails immediately. Which of the following is the most critical setting to verify in the Entity Link configuration?

    Answer and explanation

    Correct answer: A

    For a TLS connection to be established, the Session Manager must trust the certificate presented by the remote entity. This requires the Root CA certificate of the third-party PBX to be imported into the System Manager's Trust Management Service and replicated to the Session Manager. Without this, the handshake will fail with a 'Certificate Unknown' or similar error.

    sequenceDiagram participant SM as Session Manager participant PBX as 3rd Party PBX SM->>PBX: Client Hello PBX->>SM: Server Hello, Certificate Note over SM: Checks Trust Store SM--xPBX: Alert: Unknown CA (Handshake Fail)

  3. Question 3

    In an Avaya Aura Core architecture, which component is primarily responsible for the centralization of SIP routing decisions, normalizing dial plans across the enterprise, and providing a central point for SIP user registration?

    Answer and explanation

    Correct answer: C

    Avaya Aura Session Manager (SM) is the core SIP routing engine. It centralizes the dial plan, handles SIP user registrations, and normalizes signaling between different vendors and systems using Adaptations. Communication Manager handles features and call control, while System Manager is the management interface.

  4. Question 4

    A technician is troubleshooting a scenario where internal calls between two SIP endpoints registered to the same Session Manager are completing successfully, but there is no audio in either direction. A trace reveals that the SDP (Session Description Protocol) offers comprise private IP addresses that are not reachable between the two endpoints' subnets. Which Communication Manager feature is likely NOT involved in this direct media scenario?

    Answer and explanation

    Correct answer: B

    If the call is set up with Direct Media (Shuffling), the media stream (RTP) goes directly between the two endpoints (peer-to-peer). Communication Manager or Media Gateway DSP resources are NOT involved in the media path after the initial setup. If the endpoints cannot route to each other's IPs, silence occurs. Disabling direct media (hairpinning) would force audio through a Media Gateway/Server, potentially fixing the routing issue by using the gateway as a proxy.

  5. Question 5

    You are preparing to restart the Avaya Aura System Manager (SMGR) for maintenance. Which of the following statements is TRUE regarding the impact on the rest of the Avaya Aura Core environment during the reboot?

    Answer and explanation

    Correct answer: B

    This statement is generally False in terms of service impact. While System Manager is down, you cannot make administrative changes, and services relying on real-time queries to SMGR (like WebLM licensing if co-resident) might buffer or enter a grace period, but active call processing on Session Manager and Communication Manager continues uninterrupted. They function autonomously for call routing.

  6. Question 6

    A customer requires that all incoming SIP calls from the Service Provider (SIP Trunk) have the leading '+' and country code removed before they are sent to the Communication Manager. Which Session Manager configuration element is specifically designed to handle this digit manipulation?

    Answer and explanation

    Correct answer: C

    Adaptations in Session Manager are used to manipulate SIP headers and digits (ingress or egress) on a per-entity basis. You would configure a 'DigitConversionAdapter' and apply it to the SIP Entity link for the Service Provider to strip headers or modify numbers before routing.

  7. Question 7

    When using list trace station in Communication Manager to troubleshoot a call failure, you observe a denial event '1183: Call rejected'. This event typically points to a mismatch in which of the following configurations?

    Answer and explanation

    Correct answer: A

    Denial event 1183 usually indicates an incompatibility in the bearer capability or codec negotiation. This often happens when the IP Network Regions of the two endpoints (or endpoint and trunk) do not have a common codec defined in their respective Codec Sets, or the inter-region connectivity is blocked.

  8. Question 8

    Multiple answers

    A system administrator needs to back up the Avaya Aura System Manager data. Which TWO methods are supported for performing this backup? (Select TWO)

    Answer and explanation

    Correct answers: A, B

    System Manager supports backing up data to a remote server using SFTP (Secure File Transfer Protocol) or SCP. This is the recommended method for disaster recovery.

    Backups can also be stored locally on the System Manager server itself, although off-box storage is best practice. The local directory is typically within the /var partition structure.

  9. Question 9

    You are deploying Avaya Aura Device Services (AADS) to support dynamic configuration for Equinox/Workplace clients. Which protocol is primarily used by the AADS to authenticate users against the enterprise directory (LDAP/Active Directory)?

    Answer and explanation

    Correct answer: A

    AADS connects to the enterprise directory (like Active Directory) using LDAP or LDAPS to authenticate users and retrieve their configuration profiles. LDAPS (Port 636) is the standard secure method for this integration.

  10. Question 10

    A Case Study: A company has a main office and three branch offices. They use Avaya Aura Session Manager (SM) and Communication Manager (CM). The branches have local SIP gateways. The requirement is that 911 (Emergency) calls from Branch A must be routed out of Branch A's local gateway. If that gateway is full, the call must NOT overflow to the Main Office or other branches due to legal regulations.

    How should the administrator configure the Routing Policies and Locations to ensure this requirement is met?

    Answer and explanation

    Correct answer: A

    To strictly enforce local routing for emergency calls, you define the Originating Location (Branch A). The Dial Pattern for 911 is tied to this location. The Routing Policy selected by this Dial Pattern must contain only the local gateway. If you added other gateways as secondary choices in the Routing Policy (or used a Time of Day list with alternatives), the call would overflow, violating the requirement.

Register free to unlock 10 more sample questions

Lifetime One

Own this practice test forever.

$44.99
$42.74
one-time
  • Full access to 250 questions
  • Study, Timed & Flashcard Modes
  • All past and future versions i
  • Detailed Explanations
  • Study Tracking & Past Attempts
  • Brainy AI Assistant
  • Lifetime updates

Two

Any 2 exams per month.

$20.00/exam
$39.99
/month
  • 2 active exam slots
  • Study, Timed & Flashcard Modes
  • All past and future versions i
  • Detailed Explanations
  • Study Tracking & Past Attempts
  • 1,000 Brainy AI Credits
  • Cancel anytime

Premium Twelve

Any 12 exams over 3 months.

$15.00/exam
$179.99
/3 months
  • 4 active exam slots
  • Study, Timed & Flashcard Modes
  • All past and future versions i
  • Detailed Explanations
  • Study Tracking & Past Attempts
  • 15,000 Brainy AI Credits
  • Dedicated support
  • Friend seat included — full access

Trusted by professionals at

NvidiaSupabaseGitHubOpenAITursoClerkClaude AIAmazon