Question 1
A financial services company is designing a new data center and requires an availability of 99.995%. The Chief Technology Officer has asked for the maximum allowable downtime per year to meet this service level agreement (SLA). What is the maximum total downtime permissible?
Answer and explanation
Correct answer: B
To calculate the maximum allowable downtime for a 99.995% availability, you first determine the total minutes in a year (365 days * 24 hours/day * 60 minutes/hour = 525,600 minutes). The permissible downtime percentage is 100% - 99.995% = 0.005%. The maximum downtime is 525,600 minutes * 0.00005 = 26.28 minutes. This is closest to 26.3 minutes. The other options correspond to different availability levels (e.g., 52.6 minutes is 99.99%).