A commercial bank is implementing FSC to manage its treasury services clients. The bank needs to model complex relationships between a parent corporation and its various subsidiaries, track key stakeholders at each entity, and manage the commercial loan products sold to them. Which two FSC features are specifically designed to meet these commercial banking requirements? (Select TWO)
A wealth management firm uses a team-based service model. Each client household is managed by a Senior Advisor, a Junior Advisor, and a Client Service Associate. The firm's policy dictates that all team members should have read/write access to the household's records (Accounts, Financial Accounts, Opportunities), but compliance officers require read-only access across all households. What is the most scalable and efficient way to configure sharing in Financial Services Cloud to meet this requirement?
Global Wealth Partners (GWP), a large wealth management firm, is migrating from a 15-year-old legacy CRM to Financial Services Cloud. The legacy system has separate tables for individuals, trusts, and business entities. GWP's primary goal is to establish a 360-degree view of their high-net-worth clients, who often have complex financial structures including personal assets, family trusts, and multiple business holdings. A critical requirement is the automated, accurate rollup of Assets Under Management (AUM) from all related entities to a unified household level. The project's initial phase must focus on establishing the core data model and ensuring AUM calculations are correct before implementing process automation features like Action Plans. The firm also needs to track relationships with external Centers of Influence (COIs), such as accountants and lawyers, who refer business and collaborate on client strategies. As the lead consultant, which foundational design approach should you recommend to GWP to meet their primary requirements for a unified view and automated AUM rollups?
A financial institution uses an Action Plan Template for its 'New Client Onboarding' process. A compliance manager adds a new mandatory task, 'Verify Source of Funds,' to the active template. However, when relationship managers create Action Plans for new clients from this template, the new task does not appear. Existing, in-progress Action Plans also do not show the new task. What is the most likely cause for the new task not appearing in newly created Action Plans?
True or False: In the standard Financial Services Cloud data model, the Financial Account object has a direct master-detail relationship with the standard Opportunity object to track financial products being sold.
A regional bank is configuring Financial Services Cloud for its retail banking division. They want to ensure that when a customer opens a new joint checking account, both individuals in the joint relationship are automatically associated with the new Financial Account record and have their roles clearly defined. How should an administrator configure this?
A property and casualty insurer is using FSC to streamline claims processing. They need to model the various parties involved in a single auto insurance claim, such as the claimant, the at-fault driver, witnesses, and the auto body shop. Which FSC object is designed to manage these many-to-many relationships specific to an insurance claim?
During a discovery session with a credit union, the stakeholders emphasize the need to track both formal and informal relationships between members. For example, they want to see that one member is the 'Accountant For' another member, who is also in the same 'Golfing Buddies' informal group. Which FSC feature should be used to model these diverse and multi-faceted connections?
A large bank has implemented Financial Services Cloud and has over 10 million Financial Account records. The nightly batch job that calculates household AUM using Rollup By Lookup (RBL) configurations has started failing due to Apex CPU time limits. What is the recommended approach to resolve this performance issue?
A mortgage lender is designing a client onboarding process in FSC using an Action Plan. The process requires collecting five different documents from the applicant. The lender wants to ensure that relationship managers can easily see which documents have been received and which are still outstanding directly on the Action Plan. Which feature should be used to accomplish this?