A global logistics company is deploying the Dynamics 365 Field Service mobile app to its technicians. To minimize cellular data usage, the company requires that high-resolution images and PDF manuals attached to work orders only sync when the technician's device is connected to Wi-Fi. How should a consultant configure this specific data synchronization requirement?
A field service organization needs to manage product returns from customers. A technician determines a part installed last week is faulty and needs to be returned to the main warehouse for inspection. Which is the first mandatory entity that must be created in Dynamics 365 Field Service to formally initiate this return process?
A consultant for an HVAC company is building a Power Automate flow. The flow must trigger whenever a work order's sub-status is changed to 'Needs Manager Review'. The flow should then create a task for the service manager associated with the work order's service territory. The flow is failing to trigger. Which of the following is the most likely cause for the trigger failure?
A service manager reports that when dispatchers use the Schedule Assistant, resources from a neighboring territory are frequently recommended, leading to excessive travel time. The manager wants to ensure that the Schedule Assistant strictly prioritizes resources within the work order's service territory before considering any others. Which setting must be configured to enforce this behavior?
You are a functional consultant for a company that services industrial generators. The company wants to implement Not-to-Exceed (NTE) pricing on certain work orders to prevent billing disputes. To enable and apply NTEs, which two of the following components are essential to configure? (Select TWO)
True or False: When a product is configured with 'Convert to Customer Asset' set to 'Yes', a new Customer Asset record is created as soon as the associated Work Order Product's Line Status is changed to 'Used'.
A medical device company uses Dynamics 365 Field Service to manage repairs. They need to create a simplified, task-specific app for technicians to perform and record daily calibration checks on their equipment vans. This app should be accessible from a link within the main Field Service mobile app but should only contain fields relevant to calibration. What is the most appropriate Power Platform component to build and integrate for this requirement?
A technician is in a remote area with no internet connectivity. They complete a work order and use several inventory items from their van. They update the work order product line statuses to 'Used' on the Field Service mobile app. When will the inventory levels for the products in the technician's van (warehouse) be updated in the system?
An administrator is configuring inventory for a new warehouse. They need to record the initial stock levels for 50 different products. Instead of creating 50 individual inventory adjustment records, they want to perform a bulk update. What is the most efficient tool for this task?
A company wants to enable scheduling for a custom 'Installation Project' entity. This will allow dispatchers to book resources for project milestones directly on the Schedule Board. What is the first and most critical step to make the 'Installation Project' entity schedulable via Universal Resource Scheduling?