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Exam Information
Official specifications published by Microsoft
Exam Format
180 min
40-60
700
Expert
Registration
$165 USD
Pearson VUE or online proctoring
Validity
1 year
Pass renewal assessment on Microsoft Learn (free); Retake the full exam; Pass a higher-level exam in the same solution area
MS-102 Exam Topics and Domains
MS-102 is organized into 4 weighted domains. Expect to work with Microsoft 365 Admin Center, Microsoft Entra ID, Microsoft Purview, Microsoft Defender for Cloud Apps, and more.
1
Deploy and manage a Microsoft 365 tenant
27.5%
Implement and manage a Microsoft 365 tenant
Create a tenantImplement and manage domainsConfigure org settingsMonitor Service HealthNetwork connectivity insightsSoftware updates managementMicrosoft 365 adoption and usageMicrosoft 365 Backup
- Create and configure a Microsoft 365 tenant
- Manage domains and DNS settings
- Configure organizational settings for security and compliance
- Monitor and maintain service health
- Optimize network connectivity
- Manage software updates across the organization
- Monitor adoption and usage analytics
- Configure and manage backup solutions
Manage users and groups
Create and manage usersManage contactsCreate and manage groupsLicense managementBulk user management
- Create and manage users including external users
- Configure and manage contacts
- Create and manage different types of groups
- Implement group-based licensing
- Perform bulk user operations using PowerShell
Manage roles and role groups
Implement roles in Microsoft 365 and EntraManage role groupsAdministrative unitsPrivileged Identity Management (PIM)
- Implement and manage roles across Microsoft 365 and Entra ID
- Configure role groups for different workloads
- Manage delegation using administrative units
- Implement PIM for privileged access management
2
Implement and manage Microsoft Entra identity and access
27.5%
Identity synchronization with Microsoft Entra tenant
Prepare for identity synchronizationDirectory synchronization implementationMonitor synchronizationTroubleshoot synchronization
- Prepare environment for identity synchronization
- Implement and configure directory synchronization
- Monitor synchronization health
- Troubleshoot common synchronization issues
Implement and manage authentication
Authentication methodsSelf-service password reset (SSPR)Microsoft Entra Password ProtectionAuthentication troubleshooting
- Implement various authentication methods
- Configure and manage SSPR
- Implement password protection policies
- Investigate and resolve authentication issues
Implement and manage secure access
Identity protection planningMicrosoft Entra ID ProtectionConditional Access planningConditional Access implementationMulti-factor authentication (MFA)
- Plan identity protection strategy
- Implement Microsoft Entra ID Protection
- Plan and implement Conditional Access policies
- Configure MFA using conditional access
3
Manage security and threats by using Microsoft Defender XDR
32.5%
Security reports and alerts in Microsoft Defender XDR
Exposure Management and Secure ScoreIncidents and alertsDefender XDR reportsThreat intelligence
- Review and improve Microsoft Secure Score
- Respond to incidents and alerts
- Analyze security reports
- Utilize threat intelligence
Email and collaboration protection with Defender for Office 365
Threat policies and rulesAlert policiesThreat investigation and responseAttack simulation and trainingRestricted entities management
- Implement threat protection policies
- Configure and manage alerts
- Investigate and respond to email threats
- Manage attack simulations and training
- Handle restricted entities
Endpoint protection with Microsoft Defender for Endpoint
Device onboardingEndpoint settings configurationVulnerability Management
- Onboard devices to Defender for Endpoint
- Configure endpoint security settings
- Manage vulnerabilities and recommendations
Microsoft Defender for Cloud Apps
App connector configurationCloud Apps policiesActivity log interpretationCloud App DiscoveryIssue response in Cloud App Discovery
- Configure app connectors for Microsoft 365
- Create and manage Cloud Apps policies
- Interpret activity logs
- Configure and use Cloud App Discovery
- Respond to discovered issues
4
Manage compliance by using Microsoft Purview
12.5%
Information protection and data lifecycle management
Sensitive information typesRetention labels and policiesSensitivity labels and policiesLabel usage monitoring
- Implement sensitive information types
- Configure retention labels and policies
- Implement sensitivity labels
- Monitor label usage and effectiveness
Data loss prevention (DLP)
DLP policies for Microsoft 365 servicesEndpoint DLPDLP alerts and reporting
- Configure DLP policies for Microsoft 365 services
- Implement Endpoint DLP
- Review and respond to DLP alerts and reports
How do I earn this certification?
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for MS-102.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-04-25
- Announcement date: 2025-02-17
Updates
- Microsoft Defender XDR Latest Major - increased to 30-35% of exam content • Release date: 2025-03-01
- Microsoft Purview Latest Moderate - consolidated compliance features • Release date: 2025-02-01
- Microsoft Entra ID Latest Major - complete rebranding from Azure AD • Release date: 2024-10-01
Who should take this exam?
This exam is typically taken by Microsoft 365 Administrators and IT Professionals managing Microsoft 365 environments.
One of the following associate certifications: Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Teams Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, or Microsoft Certified: Information Protection and Compliance Administrator Associate
- Functional experience with all Microsoft 365 workloads
- Experience with Microsoft Entra ID
- At least one year of hands-on experience administering Microsoft 365
- Working knowledge of networking, DNS, Active Directory, and PowerShell