Your Privacy Matters
We take your privacy seriously and are committed to protecting your personal information.
Our Privacy Policy
Planet Cert does not share personal information of any kind with anyone. We will not sell or rent your name or personal information to any third party. We do not sell, rent or provide outside access to our mailing list or any data we store. Any data that a user stores via our facilities is wholly owned by that user or business. At any time a user or business is free to take their data and leave, or to simply delete their data from our facilities.
Planet Cert only collects such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address.
Planet Cert may release personal information if Planet Cert is required to by law, search warrant, subpoena, court order or fraud investigation. We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our Site's users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).
Information We Collect
Personal Information
First and last name, email address when you create an account
Usage Data
Pages visited, time spent, browser type for improving our service
Payment Information
Processed securely through Stripe and PayPal (we don't store card details)
Privacy Nutrition Label
This summary explains the main categories of data we collect, why we collect them, and the service providers that may process them for us.
| Category | Examples | Purpose | Sharing |
|---|---|---|---|
| Account data | Name, email address, login details, account settings | Create your account, authenticate you, provide support, and secure the service | Service providers that help us operate hosting, authentication, email, support, and security systems |
| Purchase data | Order history, invoice details, plan information, payment status | Deliver purchases, prevent fraud, maintain records, and respond to billing questions | Payment processors such as Stripe and PayPal; we do not store full card numbers |
| Usage data | Pages viewed, exam simulator activity, device and browser details, approximate location from IP address | Improve products, troubleshoot issues, measure site performance, and protect against abuse | Analytics and monitoring providers such as Google Analytics, Microsoft Clarity, and Ahrefs Analytics |
| Marketing and advertising data | Cookie identifiers, referral source, campaign performance, ad conversion events | Measure campaigns, limit repeated ads, and understand which channels lead to purchases | Advertising and tag providers such as Google Tag Manager, Google Ads/Google pixels, and Meta pixels where enabled |
| Support communications | Messages you send us, attachments, support history, DMCA or legal notices | Respond to requests, resolve disputes, and comply with legal obligations | Support, email, legal, and security service providers as needed |
We do not sell your name, email address, or account content. Some advertising laws define certain cookie or pixel sharing as a "sale" or "sharing"; you can manage non-essential cookies through the cookie controls available on the site.
Analytics, Pixels, and Statistical Monitoring
We use analytics and measurement tools to understand how visitors use Planet Cert, diagnose technical issues, and improve our products. These tools may set cookies or collect identifiers, device information, pages viewed, clicks, referring URLs, approximate location, and conversion events.
Tools currently used or enabled through our tag infrastructure may include Google Analytics, Google Tag Manager, Google Ads/Google pixels, Microsoft Clarity session analytics, Meta pixels, and Ahrefs Analytics. These providers process information under their own terms and privacy policies.
We use these tools for statistical monitoring, product improvement, fraud prevention, security, attribution, and advertising measurement. We do not permit these tools to collect full payment card numbers or your private account password.
AI-Assisted Content Disclosure
Some study content, practice questions, explanations, metadata, or support materials may be generated or assisted by artificial intelligence. AI-assisted content is reviewed for educational relevance, but it is not a guarantee of exam coverage, exam outcome, or vendor endorsement.
We do not represent AI-assisted materials as actual certification exam questions. Planet Cert materials are independent study aids created for educational preparation and are not sourced from any vendor's live exam pool.
How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
Data Security
The security of your data is important to us. We use commercially acceptable means to protect your personal information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Access Your Data
Request a copy of your personal data
Correct Your Data
Update or correct inaccurate information
Delete Your Data
Request deletion of your personal data
Data Portability
Receive your data in a structured format
Privacy Disputes
Any dispute, controversy, or claim arising out of or in connection with this Privacy Policy, our data practices, your account, or your use of Planet Cert services will first be addressed through good-faith informal resolution by contacting us.
If the dispute is not resolved informally within 30 days, the dispute shall be finally resolved by binding arbitration on an individual basis, except where applicable law does not permit arbitration or where a party seeks injunctive or equitable relief for misuse of intellectual property, unauthorized access, fraud, or abuse of the service. You and Planet Cert waive the right to a jury trial and agree not to bring or participate in any class, collective, consolidated, or representative action to the maximum extent permitted by law.
Changes to This Policy
If we change our privacy policy we will post those changes on this page. This Policy can be changed without notice and at any time. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us: