Collaboration Communications Systems Engineer Free Sample Questions

20 free sample questions186 in the full practice test

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MS-721 Sample Questions

  1. Question 1

    A financial services firm is deploying Microsoft Teams Phone with Direct Routing. To comply with industry regulations, all calls for a specific group of traders must be recorded. The firm uses a third-party, certified compliance recording solution that requires session invitations to be sent from the Session Border Controller (SBC). Which PowerShell cmdlet and parameter must be configured on the Teams PSTN gateway to enable this functionality?

    Answer and explanation

    Correct answer: D

    For policy-based compliance recording with Direct Routing, the SBC must be configured to invite the recording solution. To enable this, the Teams infrastructure needs to be aware that call history and other details should be forwarded to the gateway. The -ForwardCallHistory parameter on the Set-CsOnlinePstnGateway cmdlet enables this behavior, allowing the SBC to receive the necessary information to fork the media stream to the recording bot.

  2. Question 2

    Multiple answers

    A university is deploying 50 Teams Rooms on Android in various lecture halls. The IT department wants to prevent students from changing device settings while allowing faculty to access them. They also need to ensure all rooms display the university's custom branding and automatically accept incoming meeting invitations. Which TWO actions should be performed to meet these requirements? (Select TWO)

    Answer and explanation

    Correct answers: B, C

    Device configuration profiles in the Teams admin center are the primary method for managing settings on Teams Rooms on Android. This is where you can set an admin password, configure custom backgrounds for branding, and manage device-level settings.

    Meeting acceptance behavior is controlled by the calendar processing settings of the resource account's mailbox associated with the Teams Room. Configuring AutomateProcessing to AutoAccept in Exchange Online PowerShell or the equivalent GUI setting is required for automatic meeting acceptance.

  3. Question 3

    A healthcare organization is planning to use Teams for virtual appointments. To comply with patient privacy regulations, they have the following requirements:

    • External guests (patients) must wait in a lobby and cannot bypass it.
    • Meeting chat must be disabled for all participants once the meeting ends.
    • Only the meeting organizer should be able to record the session.

    Which type of policy or template should be configured to enforce these settings for all virtual appointments while not affecting standard internal meetings?

    Answer and explanation

    Correct answer: B

    Teams meeting templates are designed for this exact purpose. They allow administrators to pre-configure a set of meeting options (like lobby bypass, chat availability, and who can record) that can be applied when scheduling specific types of meetings, such as virtual appointments. This approach allows for strict controls on external-facing meetings without impacting the flexibility of internal collaboration meetings.

  4. Question 4

    True or False: When configuring a Microsoft Teams auto attendant for after-hours call routing, you must create a separate resource account and auto attendant object for the after-hours call flow.

    Answer and explanation

    Correct answer: B

    A single auto attendant can be configured with different call flows for business hours and after-hours. Within the auto attendant settings, you define your business hours, and then you can specify a distinct set of actions or greetings for calls that arrive outside of that schedule. There is no need for a separate auto attendant or resource account.

  5. Question 5

    A consultant is designing a network topology for a company with a central headquarters and multiple branch offices. To improve call quality reporting and enable dynamic emergency calling, the consultant needs to upload tenant network topology data to the Teams admin center. The consultant has a CSV file containing subnet information and associated network sites and regions. Which PowerShell cmdlet should be used to import this CSV file?

    Answer and explanation

    Correct answer: D

    The Set-CsTenantNetworkConfiguration cmdlet is used to manage the entire network configuration for a tenant. It can be used with a data object created from an imported CSV to upload or update the network topology, including sites, regions, and subnets, in a single bulk operation. This is the correct and most efficient method for importing a comprehensive network topology from a file.

  6. Question 6

    A manufacturing company has deployed Teams Rooms on Windows devices in its conference rooms. An administrator has created a custom XML configuration file named SkypeSettings.xml to enforce specific settings, such as disabling dual-screen mode and setting a default volume level. Where must this XML file be placed on the Teams Rooms device for the settings to be applied upon system startup?

    Answer and explanation

    Correct answer: A

    For Teams Rooms on Windows, the SkypeSettings.xml configuration file must be placed in the C:\Users\Skype\AppData\Local\Packages\Microsoft.SkypeRoomSystem_8wekyb3d8bbwe\LocalState directory. The Teams Rooms application process, running under the 'Skype' user account, reads this file at startup to apply any custom configurations.

  7. Question 7

    During a large Town Hall event, attendees at a branch office report significant video buffering and poor quality. The company has deployed Microsoft eCDN. A network analysis shows that the peering efficiency for the branch office subnet is very low, indicating that clients are pulling streams directly from the internet instead of from peers. What is the most likely cause of this issue?

    Answer and explanation

    Correct answer: C

    Microsoft eCDN relies on WebRTC for peer-to-peer communication between clients on the same local network. This communication primarily uses UDP over a range of ports (often including the standard STUN/TURN ports 3478-3481). If a local firewall or network access control list (ACL) is blocking this peer-to-peer UDP traffic, clients cannot discover each other or share video segments, forcing them to fetch content directly from the internet and defeating the purpose of the eCDN.

  8. Question 8

    A company is implementing Shared Calling for a reception area. They have configured a resource account with a Calling Plan license and a phone number. They created a Shared Calling policy and assigned it to three receptionists. When the receptionists attempt to make an outbound call, the call fails. Inbound calls to the main number work correctly. What is the most likely missing configuration step?

    Answer and explanation

    Correct answer: C

    For any phone number that can be used for outbound calling, including the number on a resource account used for Shared Calling, an emergency address must be assigned to it. This is a mandatory step for E911 compliance. If the emergency address is not set for the number, outbound calling will be blocked.

  9. Question 9

    An organization wants to analyze the adoption rate and usage patterns of its Teams Rooms devices. A manager needs a report that details the number of meetings, call duration, and device health statistics for all registered Teams Rooms over the past 90 days. Where can this information be found?

    Answer and explanation

    Correct answer: C

    The Teams Rooms Pro Management portal is specifically designed for advanced management, monitoring, and reporting of Teams Rooms devices. Its 'Reports' section provides detailed analytics on usage, device health, meeting reliability, and hardware inventory, which directly addresses all the manager's requirements.

  10. Question 10

    A global company has deployed Direct Routing with centralized SBCs in North America. Users in European offices complain of poor audio quality due to latency when calling local European PSTN numbers. The calls are hairpinning through the North American SBCs before reaching the European PSTN. You need to design a solution that routes PSTN calls through a user's local gateway while maintaining centralized call routing policies. What is the most appropriate technology to implement?

    Answer and explanation

    Correct answer: C

    Local Media Optimization (LMO) is specifically designed for this scenario. It allows media traffic (the actual voice stream) to flow directly between the Teams client and the nearest SBC (e.g., one in Europe), while SIP signaling (call control) still goes to the central Microsoft 365 servers and follows the central routing policies. This avoids media hairpinning and significantly reduces latency, improving call quality for users at remote sites.

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