A global logistics firm, ShipFast, is experiencing significant delays in its 'Order-to-Delivery' process. The executive team wants to pinpoint specific activities that add no customer value to streamline operations and reduce costs. Which TOGAF Business Architecture technique is most directly suited to achieving this specific objective?
A healthcare provider is developing a new telehealth service. The business architect has mapped the 'Patient Consultation' value stream and identified the enabling business capabilities. What is the primary benefit of cross-mapping value stream stages to business capabilities in this context?
A financial services company is undergoing a digital transformation. The CTO is concerned that technology investments are not aligned with business priorities. A business architect is tasked with creating a 'heat map' to visualize the performance and strategic importance of various business capabilities. Which TWO of the following are necessary inputs for creating a meaningful capability heat map? (Select TWO)
True or False: In the context of TOGAF Business Architecture, a Business Capability defines 'how' an organization executes a specific business process or function.
A startup in the renewable energy sector is developing its initial business plan and needs a concise, one-page visualization of how it will create, deliver, and capture value. The founders are not architects and require a well-known, intuitive framework. Which tool should a business architect recommend?
**Case Study: OmniRetail Corp** OmniRetail Corp, a traditional brick-and-mortar retailer, is launching a major initiative to integrate its physical stores with a new e-commerce platform. The goal is to provide a seamless 'omnichannel' customer experience. The program sponsor is concerned about the complexity and wants to ensure all business requirements are fully understood and agreed upon by stakeholders from marketing, logistics, and in-store operations before committing to a technical solution. The preliminary project scope is broad, and stakeholders have conflicting views on what constitutes a 'seamless experience'. The Chief Architect believes that a detailed, narrative-based approach is needed to explore the problem space from different perspectives and to derive a common set of high-level architecture requirements that will gain stakeholder buy-in. Which TOGAF technique should the business architect employ first to address the program sponsor's concerns and align stakeholders?
During Phase B (Business Architecture) of the TOGAF ADM, a business architect creates a catalog of business processes. To provide a complete architectural view, this process catalog must be mapped to other architectural elements. Which artifact is specifically designed to show the relationship between business processes and the organizational units that perform them?
An insurance company wants to consolidate several legacy policy administration systems. A key requirement is to understand how critical business information (e.g., 'Policy', 'Claim', 'Customer') flows across different business functions before designing the new system. Which Business Architecture artifact is best suited for this purpose?
A business architect is decomposing a high-level capability, 'Customer Relationship Management'. Which of the following would be considered valid Level 2 capabilities within this decomposition? (Select THREE)
The nine building blocks of the Business Model Canvas collectively describe how an organization intends to be profitable and sustainable. The 'Value Propositions' block is central to the canvas. What does this block describe?