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Exam Information
Official specifications published by Certinia
Exam Format
90 min
60
Not publicly disclosed
Administrator
Registration
Contact Certinia for pricing
Online Proctored via Questionmark or online proctoring
English
Validity
Check with Certinia for certification validity
Periodic recertification may be required; Check Certinia Training Center for current requirements
PSA-SYSADMIN Exam Topics and Domains
PSA-SYSADMIN is organized into 5 weighted domains. Expect to work with Certinia PSA, Salesforce, Certinia Community, Certinia Support, and more.
1
PSA Custom Settings, Configuration Groups, and Metadata
20%
Lightning Components and Visualforce
Configure Lightning ComponentsField Sets Management
- Configure and manage Lightning components for PSA
- Use field sets to customize Lightning and Visualforce pages
PSA Configuration Groups
Managing Configuration Groups
- Create and manage PSA configuration groups
- Understand configuration group hierarchy and inheritance
PSA Custom Settings
Review and Maintain Custom Settings
- Review and maintain existing PSA custom settings
- Configure custom settings for different user profiles
Setup & Maintain PSA Metadata
Regions, Practices, and Groups
- Set up and maintain regions, practices, and groups
- Configure work calendars and time periods
2
Configuration Management
25%
General Configuration & UX Customizations
Page Layout CustomizationConfigure GanttTask Time Entry Mode
- Configure page layouts and user interface elements
- Set up task time entry modes according to business requirements
- Configure Gantt charts for project visualization
New Release Management
Release Documentation ReviewUpgrade Process
- Review and understand new release documentation
- Plan and execute PSA upgrades
Reporting
Reports and Dashboards
- Create and maintain PSA reports and dashboards
- Configure report folders and sharing settings
3
Automated Jobs & Scheduled Maintenance
20%
Schedule Jobs
Job Scheduling and Management
- Schedule, review, and delete scheduled jobs according to business needs
- Monitor and maintain scheduled job execution
Actuals
Actuals Configuration and Calculation
- Configure actuals calculation in configuration groups
- Set and maintain calculation modes
App Log Maintenance
Review and Maintain App Logs
- Review and discuss app logs
- Perform routine cleanup and maintenance
4
User Management
20%
Security
User Security Management
- Configure user profiles and security settings
- Manage package licenses and user provisioning
- Handle user offboarding procedures
Permission Controls
Permission Management
- Configure and manage permission controls
- Implement field-level and object-level security
Workspaces
Workspace ConfigurationProject Management Workspace
- Configure and customize workspaces
- Set up project management workspaces for teams
5
Maintenance
15%
Upgrading PSA
Review Release Documentation
- Review PSA new release documentation
- Understand upgrade impacts and requirements
Push Upgrade Process
Community and Upgrade Management
- Manage push upgrade process
- Utilize community resources for upgrades
Troubleshooting
Issue Resolution and Support
- Troubleshoot common PSA issues
- Utilize support and backup procedures
How do I earn this certification?
Passing PSA-SYSADMIN earns the Certinia Certified PSA System Administrator certification. It sits in the Professional Services Automation track.
Current Level Exams
Accounting-SysAdmin - Accounting System Administrator
Next Level Options
- PSA-Implementation - PSA Implementation Consultant
- PSA-SPE - PSA Solution Principal Engineer
Alternative Paths
- Accounting-SysAdmin - Accounting System Administrator Expand to financial management administration
- CS-SysAdmin - Customer Success System Administrator Add customer success platform expertise
- Platform-App-Builder - Salesforce Platform App BuilderEnhance platform development capabilities
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for PSA-SYSADMIN is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-01-01
Updates
- Workspace App Builder 2025.1 New configuration options likely in exam • Release date: 2025-01-01
- Lightning Web Components for PSA Latest Increased focus on Lightning configuration • Release date: Ongoing
- Automated Job Scheduling 2025.1 Enhanced scheduling features in exam topics • Release date: 2025-01-01
Who should take this exam?
This exam is typically taken by System Administrators responsible for Certinia PSA platform and IT professionals managing PSA environments.
- PSA System Administration Essentials training completion
- Hands-on experience with Certinia PSA platform
- Basic Salesforce administration knowledge
- 6-12 months of PSA system administration experience