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Supply Chain Operations Reference Professional Free Sample Questions

Description

Covers the SCOR model's key concepts, processes and performance metrics, and running a SCOR improvement project from pre-SCOR steps through setting project scope.

12 free sample questions135 in the full practice test

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SCOR-P Sample Questions

  1. Question 1

    Beginner

    SCOR Model · Key Concepts

    A multinational electronics manufacturer is mapping its end-to-end supply chain processes to identify areas for improvement. The performance team has decided to utilize the SCOR framework to establish a common language across all regional divisions. Which of the following accurately describes the intended scope of the SCOR model in this context?

    Answer and explanation

    Correct answer: C

    The SCOR model manages the business activities associated with all phases of satisfying a customer's demand, specifically from opportunity to payment. It spans all customer interactions (order entry through paid invoice), physical material transactions, and market interactions (understanding aggregate demand to fulfillment). It explicitly does NOT cover demand generation (sales/marketing), which is handled by CCOR, or product development, which is covered by PLCOR/DCOR.

  2. Question 2

    Intermediate

    SCOR Model · Performance / Metrics

    A supply chain financial analyst is reviewing the recent quarterly performance for a global distributor. The executive team is concerned about liquidity and working capital. The analyst extracts the following financial metrics from the ERP system:

    • Days Sales Outstanding (DSO): 42 days
    • Days Payable Outstanding (DPO): 35 days
    • Gross Inventory: $15,000,000
    • Cost of Goods Sold (COGS) for the period (annualized): $120,000,000

    Assuming a 365-day year, what is the company's Cash-to-Cash Cycle Time (AM.1.1)?

    flowchart LR A[Procure Materials] -->|DPO: 35 days| B[Pay Suppliers] A -->|Inventory Days of Supply| C[Sell Goods] C -->|DSO: 42 days| D[Receive Customer Payment] B -.->|Cash-to-Cash Cycle| D
    Answer and explanation

    Correct answer: A

    First, calculate Inventory Days of Supply (IDOS): (Gross Inventory / Annualized COGS) * 365 = ($15,000,000 / $120,000,000) * 365 = 0.125 * 365 = 45.625 days. Next, calculate Cash-to-Cash Cycle Time: DSO + IDOS - DPO = 42 + 45.625 - 35 = 52.625 days. This metric falls under the Asset Management Efficiency attribute (AM.1.1).

  3. Question 3

    AdvancedMultiple answers

    SCOR Model · Performance / Metrics

    The SCOR framework organizes its performance attributes into customer-focused and internal-focused categories. A supply chain manager is developing a balanced scorecard for the organization and needs to select metrics that specifically measure the internal efficiency and financial health of the supply chain.

    Which TWO of the following performance attributes are classified as internal-focused in the SCOR v12.0 model? (Select TWO)

    Answer and explanation

    Correct answers: C, E

    According to the SCOR v12.0 reference model, Reliability, Responsiveness, and Agility are considered customer-focused attributes. Cost and Asset Management Efficiency are considered internal-focused attributes. Cost measures the expenses associated with operating the supply chain processes (e.g., COGS, Total SCM Costs).

    Asset Management Efficiency is an internal-focused attribute that measures the ability to efficiently utilize assets. Metrics include Inventory Days of Supply, Cash-to-Cash Cycle Time, and Return on Supply Chain Fixed Assets.

  4. Question 4

    Intermediate

    SCOR Model · Processes

    During a process mapping workshop, a team is detailing the Level-3 processes for 'Deliver Stocked Product' (sD1). They need to sequence the activities correctly to align with the standard SCOR reference model. Which of the following represents the correct initial sequence for the sD1 Level-3 processes?

    Answer and explanation

    Correct answer: C

    In the SCOR model, the Deliver Stocked Product (sD1) process begins with sD1.1 (Process Inquiry and Quote), followed by sD1.2 (Receive, Enter and Validate Order), and then sD1.3 (Reserve Inventory and Determine Delivery Date). This forms the standard order fulfillment workflow foundation.

  5. Question 5

    Beginner

    SCOR Model · Processes

    True or False: In the SCOR model codification system, the process code 'sSR1' refers to the process of a company receiving a defective product returned by its customer.

    Answer and explanation

    Correct answer: B

    False. The code 'sSR1' stands for Source Return Defective Product, which refers to the process of a company returning a defective product back to its supplier. Receiving a return from a customer is codified as 'sDR1' (Deliver Return Defective Product).

  6. Question 6

    Intermediate

    SCOR Model · Performance / Metrics

    A supply chain consultant is evaluating a company's performance against industry benchmarks. The consultant notes a significant gap in metric AG.1.1. Which strategic supply chain capability does this metric evaluate?

    Answer and explanation

    Correct answer: C

    AG.1.1 is the code for 'Upside Supply Chain Adaptability', which falls under the Agility attribute. It measures the supply chain's ability to respond to an unexpected increase in demand or external marketplace changes to gain or maintain competitive advantage.

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