Question 1
AdvancedDelivery and Migration · Plan and complete pre-migration activities (scheduling, user cleanup, comms, etc.)
A consultant is planning a migration to an Enterprise Grid organization for a large financial institution. The client requires that all historical message data from three existing workspaces be retained and consolidated into the new Grid. During the pre-migration assessment, the consultant identifies that several users have accounts in multiple workspaces with different email aliases (e.g., [email protected] and [email protected]).
What is the critical first step the consultant must take to ensure a successful migration without creating duplicate user accounts?
Answer and explanation
Correct answer: A
The migration tool uses email addresses as the primary unique identifier for merging user accounts. If users have different email addresses in different workspaces, the tool will create separate user accounts in the destination Grid, leading to fragmentation of identity and history. Remediating these email mismatches in the source workspaces is a mandatory pre-migration step.
