certified-omnistudio-consultant Free Sample Questions

Salesforce Certified OmniStudio Consultant Practice Test
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Q1

A financial services firm is designing an OmniScript for a complex loan application process. To improve user experience and maintainability, the process is broken into three separate OmniScripts: Personal Information, Financial Details, and Document Upload. What is the most efficient and scalable method to chain these OmniScripts together, ensuring data is passed from one to the next seamlessly?

Q2

A consultant is building a FlexCard to display a summary of a customer's recent orders. The data source is an Integration Procedure that returns a list of orders, each with a 'Status' field (e.g., 'Shipped', 'Processing', 'Delivered'). The requirement is to display a different icon and color bar for each status. Which FlexCard feature should be used to achieve this declarative conditional formatting?

Q3

A utility company needs to calculate a customer's quarterly bill based on a complex set of rules involving usage tiers, seasonal rates, and customer type (Residential, Commercial). These rules change frequently due to regulatory updates. To minimize development overhead for future changes, where should this calculation logic be implemented?

Q4Multiple answers

During a requirements gathering session for a new insurance quoting OmniScript, a business analyst has defined a multi-step process. The consultant needs to decide which OmniStudio tools are appropriate for the solution. Which TWO of the following requirements strongly indicate the need for an Integration Procedure as part of the solution? (Select TWO)

Q5

True or False: When using a DataRaptor Turbo Extract, it is possible to define complex formulas and transformations on the extracted data within the DataRaptor itself.

Q6

A consultant has built an OmniScript that allows users to update their contact information. After the user submits the changes, an Integration Procedure is called to save the data. The Integration Procedure contains a DataRaptor Load Action. During testing, users report that instead of updating their existing contact record, a new contact record is being created every time. What is the most likely cause of this issue in the DataRaptor Load configuration?

Q7

A service agent console needs a 360-degree view of the customer. A consultant has proposed a solution using multiple FlexCards to display different types of information (e.g., Contact Details, Recent Cases, Active Policies). The marketing team wants to add a button on the 'Active Policies' FlexCard that launches a promotional OmniScript. However, this OmniScript requires the Case Id from the 'Recent Cases' FlexCard to be passed as context. How can this inter-FlexCard communication be achieved?

Q8

A project requires an Integration Procedure to perform a sequence of actions: 1. Extract Account data. 2. Call an external credit check API. 3. Based on the credit score, decide whether to extract 'Standard' or 'Premium' product offers. 4. Post the final decision to a logging system. Which Integration Procedure element should be used to manage the decision logic in step 3?

Q9

A healthcare provider is creating an OmniScript for patient intake. To comply with privacy regulations, certain sensitive questions in a 'Medical History' step should only be displayed if the user explicitly consents in a preceding 'Consent' step. Which OmniScript feature is best suited to implement this conditional display of elements within the same script?

Q10

A large enterprise is implementing OmniStudio and is concerned about the reusability and maintainability of their components. They have a common business process for address validation that will be used in over 20 different OmniScripts. According to best practices, how should this common functionality be implemented?