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Q1

A collaboration engineer is troubleshooting a Cisco IP Phone 8841 that fails to register with a Cisco Unified Communications Manager (CUCM) cluster. The phone successfully obtains an IP address from DHCP, including option 150. A packet capture on the phone's SPAN port reveals that the phone sends a TFTP request for its configuration file but receives no response. The CUCM publisher and subscribers are reachable via ICMP from the same VLAN. Which service on the CUCM servers is most likely not running?

Q2

An administrator needs to configure a hunt pilot in CUCM that distributes incoming calls to a group of sales agents in a circular fashion. Each agent should receive a call in sequence, and the pattern should resume from the last agent who received a call. Which algorithm must be selected for the hunt list line group?

Q3

A user in a remote office connected via a WAN link reports choppy audio during calls to the main office. A network engineer analyzes the call quality metrics in CUCM's Call Management Records (CMR) and notes the following for the call stream from the main office to the remote user: - Average Jitter: 45ms - Max Jitter: 80ms - Packet Loss: < 1% - Latency: 120ms Based on Cisco's recommended thresholds for voice quality, which metric is the most likely cause of the choppy audio?

Q4

When provisioning a new user in Cisco Unity Connection, which setting determines the user's ability to access mailboxes, change passwords via the web interface, and use other specific features?

Q5Multiple answers

A company wants to enable Cisco Unified Mobility for its sales team, allowing their mobile phones to ring simultaneously with their desk phones when a call comes to their work extension. This feature is commonly known as Single Number Reach (SNR). Which two of the following components are essential to configure in CUCM to enable this functionality for a user? (Select TWO)

Q6

True or False: In a Cisco Unified Communications Manager Express (CME) environment, user accounts and phone configurations are stored in the running-configuration of the IOS router.

Q7

A financial services company is deploying a new Cisco Collaboration solution. The primary requirement is to provide robust call control for over 5,000 users, integrated voicemail with speech recognition, and instant messaging with presence status for all employees. The company has multiple branches and requires centralized management and high availability. Which combination of Cisco products best meets these requirements?

Q8

An administrator is using the Real-Time Monitoring Tool (RTMT) to investigate reports of delayed call setups. Which performance counter category should be monitored to analyze the time it takes for CUCM to process a call and extend it to the destination device?

Q9

A user reports they can no longer log in to their phone using Extension Mobility. The administrator verifies the user's credentials are correct and that the Extension Mobility service is running on CUCM. The user's phone displays the error 'Login is unavailable (201)'. What is the most likely cause of this issue?

Q10

When integrating Cisco Unity Connection with CUCM using SIP, what is the purpose of creating a SIP Trunk Security Profile configured for 'Non Secure'?