Comptia A+ Certification Exam: Core 2

220-1102

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Question Types
Multiple choiceFill in the blankDiagramsCase studies

What's Included

49
Practice Questions
1
Exam Versions
1
Languages
Translation Beta
Sep 25, 2025
Retired
Aug 11, 2025Last Updated

Complete Exam Package

49 220-1102 practice questions with detailed explanations

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Exam Details

Duration90 min
Passing Score700
Languages English
LevelEntry-Level
TestingPearson VUE
Valid For3 years from date of certification
Release DateApr 20, 2022
Exam Cost$246

What topics are on the 220-1102 exam?

1

Operating Systems 31%

1.1
Identify basic features of Microsoft Windows editions
3 subtopics
1.1.aWindows 10 editions
1.1.b32-bit vs. 64-bit architecture
1.1.cUpgrade paths
Learning Objectives
  • Differentiate between Windows editions and their features
  • Identify appropriate Windows edition for specific business needs
  • Understand RAM limitations and architecture requirements
1.2
Given a scenario, use the appropriate Microsoft command-line tool
5 subtopics
1.2.aNavigation commands
1.2.bNetworking commands
1.2.cDisk management commands
1.2.dProcess management commands
1.2.eAdministrative privileges
Learning Objectives
  • Execute appropriate command-line tools for given scenarios
  • Troubleshoot using networking and disk commands
  • Understand when administrative privileges are required
1.3
Given a scenario, use features and tools of the Microsoft Windows 10 operating system
5 subtopics
1.3.aTask Manager
1.3.bMicrosoft Management Console (MMC)
1.3.cSystem information tools
1.3.dDisk and file management
1.3.eGroup Policy Editor
Learning Objectives
  • Utilize Windows 10 administrative tools for system management
  • Diagnose system issues using built-in utilities
  • Configure and customize Windows management tools
1.4
Given a scenario, use the appropriate Microsoft Windows 10 Control Panel utility
4 subtopics
1.4.aNetwork configuration
1.4.bDevice and program management
1.4.cSystem configuration
1.4.dAdvanced utilities
Learning Objectives
  • Navigate and configure Control Panel utilities appropriately
  • Manage devices, programs, and system settings
  • Optimize system performance and accessibility
1.5
Given a scenario, use the appropriate Windows settings
3 subtopics
1.5.aSystem and personalization
1.5.bDevice and network settings
1.5.cSecurity and updates
Learning Objectives
  • Configure Windows 10/11 Settings app appropriately
  • Manage modern interface settings vs Control Panel
  • Implement privacy and security configurations
1.6
Given a scenario, configure Microsoft Windows networking features on a client/desktop
4 subtopics
1.6.aWorkgroup vs domain
1.6.bShared resources
1.6.cNetwork connections
1.6.dFirewall settings
Learning Objectives
  • Configure Windows networking for various scenarios
  • Implement file and printer sharing
  • Establish and troubleshoot network connections
1.7
Given a scenario, apply application installation and configuration concepts
3 subtopics
1.7.aSystem requirements
1.7.bDistribution methods
1.7.cLicensing considerations
Learning Objectives
  • Install applications using appropriate methods
  • Verify system compatibility
  • Understand licensing models
1.8
Explain common OS types and their purposes
4 subtopics
1.8.aWorkstation operating systems
1.8.bMobile operating systems
1.8.cFilesystem types
1.8.dVendor life-cycle
Learning Objectives
  • Identify appropriate OS for specific use cases
  • Understand filesystem compatibility
  • Recognize vendor support life cycles
1.9
Given a scenario, perform OS installations and upgrades in a diverse OS environment
4 subtopics
1.9.aBoot methods
1.9.bInstallation types
1.9.cPartitioning and formatting
1.9.dFeature updates and product lifecycle
Learning Objectives
  • Perform OS installations using various methods
  • Configure partitions and filesystems appropriately
  • Manage OS updates and lifecycle
1.10
Identify common features and tools of the macOS/desktop OS
4 subtopics
1.10.aApplication management
1.10.bSystem features
1.10.cSystem Preferences
1.10.dSecurity and utilities
Learning Objectives
  • Navigate and configure macOS environment
  • Utilize macOS productivity features
  • Implement macOS security features
1.11
Identify common features and tools of the Linux client/desktop OS
5 subtopics
1.11.aFile and directory commands
1.11.bPermission and ownership commands
1.11.cPackage management
1.11.dNetwork and system commands
1.11.eBest practices and distributions
Learning Objectives
  • Execute common Linux commands
  • Manage files and permissions
  • Perform basic system administration
Domain Hands-on Skills
Execute command-line tools for system managementNavigate Windows administrative utilitiesConfigure network settingsInstall and manage applicationsWork with macOS and Linux environments
Common Mistakes to Avoid
  • Confusing Control Panel vs Settings app
  • Incorrect command-line syntax
  • Not recognizing when admin privileges required
  • Filesystem compatibility issues
  • Improper upgrade path selection
2

Security 25%

3

Software Troubleshooting 22%

4

Operational Procedures 22%

How do I earn the Comptia A+ Certification Exam: Core 2 certification?

Official Pathway Guidance

Track: IT Fundamentals & Support

Career Progression

Entry Level Roles

  • Help Desk Technician
  • Technical Support Specialist
  • Desktop Support Technician
  • Field Service Technician
  • IT Support Specialist

Typical Progression

  • Help Desk / Desktop Support
  • Network Technician / Systems Administrator
  • Senior Systems Administrator / Network Administrator
  • IT Manager / Security Analyst / Cloud Architect

Certification Maintenance

  • Recertification Options:
    Method: Continuing Education (CE); Requirements: Earn 20 CEUs within 3-year period; Cost: Free to $249 for CertMaster CEMethod: Higher-level CompTIA certification; Requirements: Pass any higher-level CompTIA cert (Network+, Security+, etc.); Cost: Varies by certificationMethod: Retake current exam; Requirements: Pass current version of A+ exams; Cost: $492 (both exams)

How do I study for the 220-1102 Exam?

Practice the Comptia A+ Certification Exam: Core 2 with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Free Resources

Professor Messer A+ Training VideosYouTube / WebsiteProfessor Messer Course NotesPDFCompTIA A+ SubredditOnline forumProfessor Messer Study GroupsLive stream / YouTubeExamCompass Free Practice QuestionsWebsite

Hands-on Labs

CompTIA CertMaster LabsVirtualBoxVMware Workstation Player

What's changed on this exam?

Status: ACTIVE
Replacement: 220-1202

Upcoming Changes

New exam version available alongside current version
Only 220-1200 series available after this date
Study materials will need updating for new version

Technology Coverage

Windows 11Current versions

Primary Windows OS for exam questions

BitLocker encryptionCurrent implementation

Critical for data security questions

Mobile operating systemsiOS 17, iPadOS 17, Android 14

Mobile device management and security questions

PowerShellPowerShell 5.1 and 7.x

Scripting and automation questions

Industry Trends

Who should take this exam?

Recommended Experience

  • CompTIA A+ Core 1 (220-1101) - Required for certification
  • 9-12 months hands-on experience in IT support or help desk role
  • Basic understanding of computer hardware
  • Familiarity with Windows, macOS, and Linux operating systems
  • CompTIA IT Fundamentals (ITF+) helpful but not required

Experience Level: Entry-level With Recommended Experience

How do I register & what's the exam fee?

Exam Cost$246 USD
Testing CentersPearson VUE
Online ProctoringAvailable

How long is the certification valid?

Valid For3 years from date of certification
Recertification
  • Earn 20 Continuing Education Units (CEUs) within 3 years
  • Pass current A+ exam
  • Pass higher-level CompTIA certification (Network+, Security+, etc.)
  • Complete CompTIA CertMaster CE

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