A user with a MacBook Air (M2) reports that after updating to the latest version of macOS, their external USB-C hub, which was previously working, no longer detects any connected peripherals. The hub itself receives power. What is the MOST appropriate first troubleshooting step?
A company uses Apple Business Manager and an MDM solution to manage its fleet of corporate-owned iPhones. A new security policy requires that users be prevented from removing the MDM enrollment profile from their devices. Which condition is essential to enforce this policy?
A consultant is helping a small design firm set up five new Mac Studio desktops. The firm wants to ensure all critical project files are automatically backed up and that previous versions of files can be easily recovered in case of accidental deletion or modification. The firm has a large NAS (Network Attached Storage) device on their local network. Which native macOS feature should the consultant configure to meet these requirements?
A user is unable to sign in to their MacBook Pro, stating they have forgotten their password. The Mac is not managed by an MDM solution, and FileVault is enabled. The user does not remember their Apple ID password but has their recovery key that was generated when FileVault was enabled. What is the correct procedure to reset the user's password?
A technician is deploying a Wi-Fi configuration profile to a fleet of corporate iPads. The network uses WPA2 Enterprise with PEAP authentication, requiring each user to enter their Active Directory username and password. The technician wants to streamline the process so users do not have to manually enter their username. Which payload key within the Wi-Fi profile should be used to automatically populate the user's name?
Which of the following are characteristics of a Managed Apple ID? (Select TWO)
A remote employee's MacBook Pro will not turn on. They report no signs of life: no startup chime, no fan spin, and no display activity, even when connected to a known-good power adapter. As a support professional, you need to guide the employee through an initial diagnostic step they can perform themselves before shipping the device for repair. Which procedure is the most appropriate to attempt first for an Apple Silicon-based MacBook Pro?
True or False: When an iOS device is enrolled in MDM via User Enrollment, the organization has the ability to wipe the entire device, including the user's personal data.
A user's iPhone is configured with both a personal Apple ID and a Managed Apple ID. The user attempts to enable iCloud Private Relay but finds the option is grayed out. What is the most likely reason for this?
A graphic designer reports that their Mac is performing sluggishly, especially when using memory-intensive applications. Upon opening Activity Monitor, you see the following information in the Memory tab: - Physical Memory: 16 GB - Memory Used: 15.5 GB - Cached Files: 8 GB - Swap Used: 4 GB - Memory Pressure: Yellow Based on this information, what is the most accurate assessment of the situation?