Apple Service Fundamentals Free Sample Questions

Light dust in the fans

Third-party RAM installed

Lint gathered near the rear vents

Oxidation or discoloration of the logic board

You need to thoroughly question the customer on previous repairs or attempted repairs by unauthorized service providers

Make sure to inspect internal components and connections carefully to make sure that components were not damaged by someone tampering with the computer

Complete the set of three modification tests as specified in GSX prior to opening the computer

Classify the repair as ineligible for service and explain to the customer that you will not be able to complete any repairs

It is used to protect the iMac housing from damage.

It is used to support the logic board when removed from the iMac.

It supports a VESA mount adapted iMac when it is being serviced.

It is required for the proper alignment of the iMac LCD panel to the rear housing.

TPT

IPT

CSD

VST

Network Utility

Network Diagnostics

Wireless Diagnostics

Network Setup Assistant

IPT

MRI

VST

EFI