ACSS-7492 (7492X) Free Sample Questions

In which document can the events table be found?

Refer to the exhibit. The reply-best vector command is applied to which BSR VDN/Vector?

What would trigger a vector event error?

To enable a Best Services Routing (BSR) Tie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent, skill, or location to select, which two administration forms need to be administered? (Choose two.)

Given the following conditions: • In the Business Advocate configuration • During agent surplus conditions • WHEN agents are available • The agent selection method is PAD When a call arrives, how will the Communication Manager interpret the highest priority calls?

The Status Poll VDN does not respond to a consider location vector command. Which three reasons are causing this problem? (Choose three.)