AP-222 Free Sample Questions

A state's Department of Professional Regulation is implementing Public Sector Solutions to manage occupational licenses for various professions. They require a system where, upon approval of a main 'Cosmetology Salon' license application, the system automatically verifies if the applicant has also applied for a dependent 'Sterilization Permit'. If the dependent permit is missing, a task should be created for the applicant. Which PSS feature is best suited to define this dependency between the two authorization types?

A consultant is designing an OmniScript for a complex grant application that involves multiple data-heavy calls to an external legacy system for verification. During testing, the user experience is poor due to long load times between steps. Which TWO of the following Integration Procedure configurations should be implemented to improve the OmniScript's perceived performance? (Select TWO)

A municipal government is setting up a public-facing Experience Cloud site for residents to report non-emergency issues like potholes and broken streetlights. The agency wants to ensure that a resident who logs in can only see the cases they personally submitted, not cases submitted by other residents. Which security setting is the most direct way to achieve this requirement for authenticated external users?

True or False: The Business Rules Engine in Public Sector Solutions requires an OmniStudio license to function, as it is part of the OmniStudio toolset.

A county's Department of Health and Human Services is undergoing a major digital transformation project using Public Sector Solutions. The project sponsor is concerned about user adoption among caseworkers who are accustomed to a decades-old paper-based system. During the project planning phase, the lead consultant needs to propose the most effective strategy to address this concern. What is the BEST initial step the consultant should recommend?

A state environmental agency uses Public Sector Solutions to manage permits for waste disposal sites. Each site requires an annual inspection. A consultant has created an Action Plan Template of type 'Visit Execution' to define the standard inspection checklist. How does the system associate this checklist with a newly created Visit record for a specific disposal site?

A city is using Intelligent Document Automation (IDA) to process scanned PDF applications for business licenses. The process involves multiple steps: receiving the scanned document, classifying it, extracting key-value pairs, and mapping the extracted data to fields on the Individual Application object. An administrator notices that data for the 'Business Address' field is consistently being extracted incorrectly. Where in the IDA setup should the administrator first go to correct the mapping for this specific field?

A public health agency needs to create a multi-step approval process for restaurant health permits. The process requires sequential approvals from a local inspector, a regional supervisor, and finally the director of health services. A custom Lightning component on the application page should show the current stage of the approval. Which object stores the historical and pending steps of an approval process that can be queried to build this component?

A consultant is gathering requirements for a new PSS implementation for a state's Department of Transportation. The stakeholders are describing their current processes in long narratives, making it difficult to identify specific automation opportunities. Which business analysis technique should the consultant use to visually represent the current state and identify pain points and inefficiencies?

A government agency wants to display a 360-degree view of a constituent, including their licenses, pending applications, and related contacts, all on a single screen for their service agents. Which component from the Public Sector Solutions Industry Common Layer is specifically designed for this purpose?