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Exam Information
Official specifications published by SAP
Exam Format
180 min
80
64%
Associate
Registration
$500 USD
Pearson VUE, SAP Certification Hub, or online proctoring
English, German, Spanish, French +5 more
Validity
5 years
Take the latest version of the certification exam (C_TS462_2023); Complete SAP Learning Hub courses with stay current assessments; Pass a delta exam if available
C-TS462-2021 Exam Topics and Domains
C-TS462-2021 is organized into 8 weighted domains. Expect to work with V/08, VF01, VL01N, 0VLK, and more.
1
Sales Documents (Customizing)
11-20%
Sales Document Types and Item Categories
Sales Document Types ConfigurationItem Categories and Schedule Lines
- Configure sales document types and their properties
- Set up item categories and their determination
- Implement schedule line categories
- Understand document flow and copy control
Copy Control and Document Flow
Copy Control Configuration
- Configure copy control between document types
- Set up document flow tracking
- Implement data transfer routines
2
Pricing and Condition Technique
11-20%
Pricing Procedures
Condition Types and Access SequencesPricing Determination
- Configure pricing procedures and condition types
- Set up access sequences and condition tables
- Implement pricing determination logic
- Manage condition records and validity periods
Discounts and Surcharges
Discount Configuration
- Configure various discount types
- Set up rebate agreements
- Implement surcharge conditions
3
Sales Process and Analytics
11-20%
Sales Process Flow
Order-to-Cash ProcessAvailability Check and ATP
- Understand complete sales process flow
- Configure availability check
- Implement ATP logic
- Set up credit management
Sales Analytics and Reporting
Sales Information System
- Use sales information system
- Create custom reports
- Analyze sales performance
4
Shipping Process and Customizing
8-12%
Delivery Processing
Delivery Document TypesPicking and Packing
- Configure delivery document types
- Set up shipping point determination
- Implement picking and packing processes
- Process goods issue
5
Billing Process and Customizing
8-12%
Billing Document Processing
Billing Document TypesIntegration with Financial Accounting
- Configure billing document types
- Set up account determination
- Implement tax determination
- Process billing documents
6
Organizational Structures
≤10%
Sales Organization Structure
Organizational Units
- Define organizational structures
- Assign organizational units
- Understand organizational relationships
7
Basic Functions (Customizing)
≤10%
Basic Configuration Settings
Partner DeterminationText Determination
- Configure partner determination
- Set up text determination
- Implement output determination
- Configure incompleteness procedures
8
Master Data
≤10%
Customer and Material Master
Customer Master DataMaterial Master Data
- Create and maintain customer master data
- Set up material master for sales
- Configure customer-material info records
- Implement output determination for masters
How do I earn this certification?
Passing C-TS462-2021 earns the SAP Certified Application Associate - SAP S/4HANA Sales certification. It sits in the SAP S/4HANA Sales and Distribution track.
Current Level Exams
- C_TS460_2021 - SAP S/4HANA Sales 2021 Upskilling
- C_TS452_2021 - SAP S/4HANA Sourcing and Procurement
Next Level Options
Alternative Paths
- C_C4H320_34 - SAP Commerce Cloud Business User Modern e-commerce and omnichannel sales
- C_S4CPR_2208 - SAP Certified Associate - SAP S/4HANA Cloud (public) Procurement End-to-end procure-to-pay understanding
- C_S4CS_2308 - SAP Certified Associate - SAP S/4HANA Cloud, public edition - Sales Cloud-native sales processes
- C_BW4HANA_27 - SAP Certified Associate - Reporting, Modeling and Data Acquisition with SAP BW/4HANA Sales analytics and reporting expertise
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for C-TS462-2021 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- REPLACED
- Last content update: 2021-12-31
- Announcement date: 2022-10-15
Updates
- SAP Fiori 3.0 3.0 Enhanced UX topics in exam • Release date: 2021-01-01
- Advanced Available-to-Promise (aATP) 2021 New availability checking scenarios • Release date: 2021-01-01
- Output Management 2021 Replaced traditional output determination • Release date: 2021-01-01
Who should take this exam?
This exam is typically taken by SAP Sales Consultants and Business Process Owners.
- Completion of SAP S/4HANA Sales training courses
- 6-12 months of hands-on experience with SAP S/4HANA Sales
- Understanding of Order-to-Cash business processes
- Basic knowledge of SAP S/4HANA navigation and tools