Question 1
IntermediateEnterprise-wide Planning · Strategic Plan Development
An organization is struggling to link its high-level 5-year strategic objectives with the daily operational metrics on the shop floor. The Master Black Belt (MBB) decides to implement a strategic deployment tool that visually aligns breakthrough objectives, annual objectives, improvement priorities, and targets to improve. Which tool is the MBB implementing?
Answer and explanation
Correct answer: C
The X Matrix is a core tool of Hoshin Kanri (policy deployment) used to establish strategic alignment across an organization. It visually connects long-term breakthrough objectives with annual goals, tactical improvement priorities, and specific metric targets. While the Balanced Scorecard is also a strategic management tool, it focuses on four perspectives (financial, customer, internal, learning) rather than the specific cross-matrix alignment unique to the X Matrix.
