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Exam Information
Official specifications published by Cisco
Exam Format
90 min
55-65
825
Specialist
Registration
$300 USD
Pearson VUE or online proctoring
English
Validity
3 years
Pass one professional concentration exam; Pass one technology core exam; Pass two Cisco Specialist exams
300-810 Exam Topics and Domains
300-810 is organized into 4 weighted domains. Expect to work with Cisco UC Manager, Unity Connection, Calendar Gateway, Certificate validation, and more.
1
Single Sign-On (SSO) for Collaboration Applications
15%
Types of SSO as they relate to Collaboration
Smart cardIntegrated Windows ADKerberos
- Describe different types of SSO mechanisms
- Understand authentication protocols
- Compare SSO implementation methods
SAML SSO login process flow
SAML SSO in Cisco Collaboration
Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
Components of SAML 2.0 and later
AssertionProtocolBindingProfiles
- Describe components of SAML 2.0 and later
- Understand SAML architecture
- Identify SAML elements in collaboration deployments
2
Cisco Unified IM and Presence
30%
Configure Cisco Unified IM and Presence on premises
High availabilityCalendar integrationApple Push Notification ServicePersistent chatFederation configuration (XMPP and SIP)Centralized Cisco Unified IM&P
- Configure Cisco Unified Instant Message and Presence on premises
- Implement various IM&P features
- Design redundant IM&P deployments
Troubleshoot Cisco Unified IM&P on premises
XMPPHigh availabilityCalendar integrationApple Push Notification ServicePersistent chatFederation configuration (XMPP and SIP)
- Troubleshoot Cisco Unified IM&P on premises
- Identify and resolve common IM&P issues
- Use diagnostic tools effectively
3
Cisco Unity Connection and Cisco Unity Express
30%
Configure in Cisco Unity Connection
Call handlersVoicemail transfers and greetingsRouting rulesDistribution listsLDAP integration
- Configure various Unity Connection features
- Implement call handling systems
- Set up directory integration
Troubleshoot in Cisco Unity Connection
Call handlersVoicemail transfers and greetingsAuto-AttendantRouting rulesMWI
- Troubleshoot Unity Connection issues
- Diagnose call handler problems
- Resolve MWI issues
Implement toll fraud prevention
Toll fraud prevention mechanisms
- Implement toll fraud prevention measures
- Configure restriction tables
- Secure voicemail systems
Unity Connection integration with CUCM
Integration troubleshooting
Troubleshoot Unity Connection integration options with Cisco Unified Communications Manager
Digital networking
Multicluster deployments
Describe digital networking in multicluster deployments in Cisco Unity Connection
Configure Cisco Unity Express integration to CUCM Express
Basic call handler scripting (Auto-Attendant)Voicemail managementMWIUser management
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
- Set up auto-attendant
- Configure voicemail features
Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Basic call handler scripting (Auto-Attendant)Voicemail managementMWIUser management
- Troubleshoot Cisco Unity Express integration to Cisco Unified CME
- Diagnose CUE issues
- Resolve integration problems
4
Application Clients
25%
Configure DNS for service discovery
DNS SRV records
- Configure DNS for service discovery
- Create appropriate SRV records
- Understand service discovery process
Troubleshoot service discovery
Service discovery issues
- Troubleshoot service discovery
- Diagnose DNS issues
- Resolve discovery failures
Configure Jabber client installation switches
Installation parameters
- Configure Jabber client installation switches
- Understand deployment options
- Create bootstrap configurations
Troubleshoot Cisco Jabber Instant Messaging and Presence
IM and Presence issues
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Diagnose connection issues
- Resolve presence problems
Troubleshoot Cisco Jabber phone control
Phone control issues
- Troubleshoot Cisco Jabber phone control
- Diagnose CTI issues
- Resolve device control problems
Troubleshoot Cisco Jabber voicemail integration
Voicemail integration issues
- Troubleshoot Cisco Jabber voicemail integration
- Diagnose voicemail service issues
- Resolve retrieval problems
Troubleshoot certificate validation for Jabber clients
Certificate issues
- Troubleshoot certificate validation for Jabber clients
- Diagnose certificate issues
- Resolve trust chain problems
Cisco Unified Attendant Console Advanced
Attendant Console integration
- Describe the Cisco Unified Attendant Console Advanced integration
- Understand console features
- Configure operator functionality
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What's changed on this exam?
Who should take this exam?
This exam is typically taken by Network administrators working with Cisco collaboration solutions and Voice and video engineers.
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Cisco Unified Communications Manager (CUCM) experience including single site dial plan
- Experience with single PSTN gateway and SIP trunks
- 3-5 years of hands-on experience with Cisco collaboration solutions