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Exam Information
Official specifications published by Avaya
Exam Format
60 min
30-40
70%
Sales Readiness Associate
Registration
Online Proctored or online proctoring
English
Validity
2 years
Retake the current version of the exam; Pass a higher-level Avaya credential exam
46152T Exam Topics and Domains
46152T is organized into 5 weighted domains. Expect to work with Agent Desktop, All Avaya midsize solutions, Avaya Contact Center Select, Avaya IP Office, and more.
1
Avaya Midsize Solutions Overview
20%
Midsize Business Market Understanding
Midsize business characteristicsAvaya midsize portfolio positioning
- Understand the characteristics and needs of midsize businesses
- Position Avaya solutions effectively for the midsize market
- Articulate value propositions for different customer scenarios
2
Avaya IP Office Platform
30%
IP Office Core Features and Capabilities
Unified Communications featuresScalability and deployment optionsIntegration capabilities
- Articulate IP Office core features and benefits
- Explain scalability options for different customer sizes
- Position integration capabilities as competitive differentiators
Call Management and Communication Features
Advanced call featuresMobility and remote work support
- Demonstrate how IP Office call features improve business operations
- Position mobility features for modern workforce needs
- Address security and compliance requirements
3
Avaya Contact Center Select
25%
Contact Center Select Features and Architecture
Multichannel contact center capabilitiesAgent desktop and productivitySkills-based routing and resource management
- Articulate Contact Center Select multichannel capabilities
- Demonstrate agent productivity improvements
- Explain skills-based routing benefits for customer experience
Reporting, Analytics, and Scalability
Reporting and analytics featuresScalability and deployment flexibility
- Explain reporting and analytics capabilities for performance management
- Position Contact Center Select scalability for growing organizations
- Address deployment flexibility requirements
4
Avaya IX Workforce Engagement Select
15%
Workforce Engagement Management Capabilities
Recording and complianceQuality monitoring and performance managementWorkforce management and analytics
- Articulate workforce engagement management benefits
- Explain compliance and recording value propositions
- Position quality monitoring for performance improvement
5
Sales Process and Solution Positioning
10%
Sales Methodology and Customer Engagement
Discovery and needs analysisSolution design and ROI justificationCompetitive positioning
- Conduct effective discovery and needs analysis
- Develop compelling business cases with ROI justification
- Position Avaya solutions against competitors effectively
How do I earn this certification?
Passing 46152T earns the Avaya Sales Readiness Associate - Midsize Solutions Sales certification. It sits in the Sales Readiness Associate (ASRA) track.
Current Level Exams
- 46210T - Avaya Cloud Office Sales
- 41861T - Avaya Experience Platform Public Cloud Sales
- 43322T - Avaya Experience Platform Private Cloud Sales
- 4773T - Avaya Portfolio Sales
- 41870T - Avaya Experience Platform Sales
Next Level Options
- 64112T - Avaya Cloud Office Design Progress from sales to design focus
- 37611T - Avaya IP Office Platform Design Technical design expertise for IP Office solutions
- 77201T - Avaya IP Office Platform Technical Associate ImplementMove into implementation and technical services
Alternative Paths
- 67200T - Avaya IP Office Platform Administrator Administrative expertise for IP Office deployments
- 20320T - AXP On-Prem (formerly Avaya Aura CC Elite) Administrator Contact center administration skills
- 73920T - AXP On-Prem Technical Associate ImplementImplementation expertise for contact center solutions
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for 46152T.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2024-09-30
Updates
- Avaya IP Office Platform R12.0+ Core platform covered in exam with focus on scalability and integration • Release date: 2024
- Avaya Contact Center Select Current Multichannel capabilities and agent productivity features emphasized • Release date: 2024
- Avaya IX Workforce Engagement Current Recording, compliance, and analytics features covered for midsize deployments • Release date: 2024
Who should take this exam?
This exam is typically taken by Avaya sales professionals and Channel partner sales representatives.
- Sales experience in telecommunications or unified communications
- Basic understanding of Avaya midsize solutions portfolio
- Familiarity with IP Office, Contact Center Select, or Workforce Engagement products