Cisco Collaboration Saas Authorization Exam Free Sample Questions

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700-680 Sample Questions

  1. Question 1

    Q1

    A financial services company is migrating its 5,000 users to Webex Calling. Their security team mandates that all call recordings for their trading floor staff (500 users) must be stored for 7 years in a specific WORM-compliant cloud storage provider, separate from Webex's native storage. How can an administrator configure this in Webex Control Hub?

    Show answer & explanation

    Correct answer: C

    Webex Control Hub allows integration with certified third-party call recording providers (e.g., Dubber, Imagicle). These partners can offer advanced compliance features like WORM storage, legal hold, and extended retention policies that go beyond native Webex capabilities. This is the most direct and supportable method. A custom API script is complex and introduces maintenance overhead. Manual downloads are not scalable or compliant for 500 users. There is no native setting to directly push recordings to a generic cloud storage provider.

  2. Question 2

    Q2

    A presales engineer is designing a Webex solution for a large hospital. The hospital has a mix of on-premises Cisco Unified Communications Manager (CUCM) for critical clinical areas and wants to leverage Webex Meetings for administrative staff. To optimize media quality and reduce internet bandwidth consumption for internal participants joining large all-hands Webex meetings, which Webex Edge service should be deployed on-premises?

    Show answer & explanation

    Correct answer: D

    Webex Video Mesh is specifically designed to keep on-premises media traffic on the local network. When multiple internal participants join a Webex meeting, the Video Mesh node acts as a local media bridge, receiving a single media stream from the Webex cloud and distributing it internally. This significantly reduces internet bandwidth usage and can improve latency and quality. Edge for Devices is for registering endpoints, Edge Audio is for PSTN audio, and Edge Connect is for dedicated peering to the Webex backbone.

  3. Question 3

    Q3

    An account manager is presenting the Collaboration Flex Plan to a new customer with 1,000 employees. The customer is unsure about their adoption rate for calling and meetings. They want a plan that provides access to the full Webex Suite for all users but only want to pay for the services that are actively used each month to control costs initially. Which Flex Plan buying model best fits this requirement?

    Show answer & explanation

    Correct answer: B

    The Active User model is designed for this exact scenario. The customer commits to a certain number of users (e.g., 1,000) who are all entitled to the service, but they are only billed for the users who actively use a paid service (like hosting a meeting) in a given month. This allows for organization-wide deployment with billing based on actual adoption, perfectly matching the customer's request. Named User requires purchasing a license for each specific user upfront. Enterprise Agreement is a commitment for all knowledge workers. Concurrent is for specific use cases like Contact Center and doesn't fit this scenario.

  4. Question 4

    Q4

    A company has deployed Webex and wants to create a custom bot for their main support space. The bot needs to be notified in real-time whenever a new message is posted in the space so it can parse it for keywords. Which Webex API mechanism should the developer use to receive these real-time notifications?

    Show answer & explanation

    Correct answer: C

    Webhooks are the standard mechanism in the Webex API for receiving real-time, push-based notifications about events. A developer creates a webhook that subscribes to a specific resource (e.g., messages) and event (e.g., created). When a new message is posted, the Webex platform sends an HTTP POST request to the developer's specified target URL, notifying the bot instantly. Long polling is inefficient, and while websockets are used by the Webex client, they are not the primary mechanism exposed for server-side bot integrations. The Events API is used for historical data, not real-time notifications.

  5. Question 5

    Q5Multiple answers

    A global enterprise is using the Webex Enterprise Agreement (EA) under the Collaboration Flex Plan. They have 20,000 Knowledge Workers. As part of the EA, they are entitled to a certain amount of Webex Edge Audio. What is the standard allowance for this service? (Select TWO that apply)

    Show answer & explanation

    Correct answers: B, C

    The allowance for Webex Edge Audio under an EA is based on a per-knowledge worker calculation, but the total minutes are pooled for the entire organization to use, providing flexibility.

    The standard Flex Plan EA includes an allowance of 1,000 minutes per knowledge worker per month for domestic callback audio.

  6. Question 6

    Q6

    A new Webex administrator is reviewing the organization's security posture in Control Hub. They discover that users are able to share files in Webex spaces with external participants from any domain without restriction. To mitigate potential data leakage, the administrator wants to allow file sharing only with users from a few specific trusted partner domains. Where in Control Hub should this policy be configured?

    Show answer & explanation

    Correct answer: B

    This is a global policy that affects the entire organization. The correct location in Control Hub is under the main Organization Settings. The Messaging section contains the 'External Communication' controls, where an administrator can create an allow-list of specific domains that their users are permitted to communicate and share files with, while blocking all others.

  7. Question 7

    Q7

    True or False: When a customer uses the Webex Try and Buy program, a Cisco partner is automatically assigned to manage the trial and assist with the conversion to a paid subscription.

    Show answer & explanation

    Correct answer: B

    This statement is false. While partners are crucial to the sales process, a partner is not automatically assigned. During the trial sign-up or conversion process, the customer can select their preferred partner or Cisco can help them find one. The process is designed to be partner-led, but the assignment is not automatic.

  8. Question 8

    Q8Multiple answers

    A university is deploying Webex Boards and Desk Pros across its campus. They want to enable a feature that allows students and faculty to see real-time room availability and book the room directly from the device's screen. Which two components are required to enable this functionality? (Choose two.)

    Show answer & explanation

    Correct answers: B, D

    The device needs a source for calendar information. Integrating with a service like Office 365 or Google Calendar allows the device to access the room's schedule.

    The Hybrid Calendar Service is the component that securely connects the on-premises or cloud calendar environment with the Webex cloud, enabling features like One Button to Push (OBTP) and room booking directly from the device.

  9. Question 9

    Q9

    A systems administrator needs to add 200 new users to Webex. The user information, including names, email addresses, and phone numbers, is in a spreadsheet. What is the most efficient method to add these users via the Webex Control Hub?

    Show answer & explanation

    Correct answer: C

    Webex Control Hub provides a built-in feature for bulk user management using a CSV (Comma-Separated Values) file. An administrator can download a template, fill it with the required user information from their spreadsheet, and then upload it to create or modify hundreds of users at once. This is far more efficient than manual entry or scripting for a one-time bulk add.

  10. Question 10

    Q10

    A customer is evaluating Webex Calling solutions. They have an existing on-premises CUCM cluster that they want to keep for their headquarters, but they want to deploy a cloud-based calling solution for 50 new remote branches. They require seamless extension dialing and a unified dial plan between the headquarters and the new branches. Which Webex Calling deployment model supports this requirement?

    Show answer & explanation

    Correct answer: C

    This scenario describes a classic hybrid calling environment. By integrating the on-premises CUCM with the Webex Calling cloud via a Local Gateway (like a Cisco CUBE), the customer can create a unified dial plan. This allows seamless extension-to-extension dialing between users on the on-prem CUCM and users on Webex Calling in the remote branches, providing a single, cohesive calling experience across the organization. The other options are pure cloud solutions that do not inherently provide this deep integration with an existing CUCM cluster for a unified dial plan.

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