Avaya Aura Core Components Support Certified Exam

72201X

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Question Types
Multiple choiceFill in the blankDiagramsCase studies

What's Included

200
Practice Questions
1
Exam Versions
Languages
Translation Beta
Feb 28, 2025
Retired
Aug 11, 2025Last Updated

Complete Exam Package

200 72201X practice questions with detailed explanations

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Exam Details

Duration90 min
Passing Score68%
LevelSupport Specialist
TestingPearson VUE
Valid For2 years
Release DateMay 1, 2022
Exam Cost$150

What topics are on the 72201X exam?

1

Avaya Aura Architecture and Components 20%

1.1
Core Component Architecture
4 subtopics
1.1.1System Manager (SMGR) Architecture
1.1.2Session Manager (SM) Architecture
1.1.3Communication Manager (CM) Architecture
1.1.4Media Server (AAMS) Functions
Learning Objectives
  • Identify roles of each core component
  • Understand component integration
  • Configure and manage core components
Domain Hands-on Skills
Navigate System Manager interfaceConfigure user profilesVerify certificates and trustMonitor system health
Common Mistakes to Avoid
  • Confusing component roles
  • Overlooking certificate expiration
  • Not understanding trust relationships
2

SIP Protocol and Call Processing 25%

3

Troubleshooting and Support 30%

4

Administration and Maintenance 15%

5

Integration and Interoperability 10%

How do I earn the Avaya Aura Core Components Support Certified Exam certification?

Official Pathway Guidance

Track: Avaya Aura Support

Prerequisites

  • 71201XAvaya Aura Core Components Implement Certified ExamRequired
    Implementation certification required before Support certification

Next Steps

  • 72201T

Current Level

Alternative Paths

  • 72301XAvaya Aura Communication Applications Support Certified Exam
  • 78201XAvaya IP Office Platform Support Certified Exam
  • 71301XAvaya Aura Communication Applications Implement Certified Exam

Certification Maintenance

  • Recertification Options:
    Retake 72201X exam before February 28, 2025Transition to ASTA-7220 (automatic for valid ACSS-7220 holders)ASTA-7220 has no expiration date and no retesting requirement

How do I study for the 72201X Exam?

Practice the Avaya Aura Core Components Support Certified Exam with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Training

Supporting Avaya Aura Core ComponentsAvaya Learning Services

Official Documentation

Avaya Aura System Manager Documentationofficial_docs

Community Resources

Avaya Support Forumscommunity_forum

What's changed on this exam?

Status: RETIRED
Retired: 2025-02-28
Replacement: 72201T

Technology Coverage

Avaya Aura Core Components10.x

Latest features and architecture updates reflected in online test

Released: 2024-Q4
SIP ProtocolRFC 3261

Core protocol fundamentals remain consistent, trace analysis tools updated

Industry Trends

Who should take this exam?

Required Prerequisites

  • Exam Code: 71201X; Exam Name: Avaya Aura Core Components Implement Certified Exam; Credential: ACIS-7120

Recommended Experience

  • Experience with Avaya Aura Communication Manager
  • Experience with Avaya Aura Session Manager
  • Experience with Avaya Aura System Manager
  • Experience with Avaya Aura Media Server

Experience Level: Intermediate

How do I register & what's the exam fee?

Exam Cost$150 USD
Testing CentersPearson VUE
Online ProctoringNot Available

How long is the certification valid?

Valid For2 years
Recertification
  • Retake the same exam before expiration
  • Transition to ASTA-7220 credential (no expiration)

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