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Exam Information
Official specifications published by Avaya
Exam Format
90 min
60-70
68%
Technical Associate
Registration
$0 USD
Avaya Learning Center (Online) or online proctoring
Validity
No expiration date initially
Not applicable - ASTA credentials do not expire initially; Avaya reserves the right to revisit this policy in the future
72301T Exam Topics and Domains
72301T is organized into 7 weighted domains. Expect to work with ASBCE, System Manager, Application Enablement Services, Avaya Breeze, and more.
1
Avaya Aura Communication Manager and Application Enablement Services
20%
DMCC and TSAPI Protocol Communication
Protocol Communication between CM and AES
- Understand the role of DMCC and TSAPI in Avaya Aura architecture
- Configure protocol communication between CM and AES
- Troubleshoot integration issues
Certificate Verification
AES Web Console Certificate Management
- Verify certificates using AES web console
- Identify and resolve certificate-related issues
2
Avaya Session Border Controller for Enterprise (ASBCE)
15%
Remote Worker Configuration
46xxsettings.txt File Download ConfigurationRemote Worker Features and Troubleshooting
- Configure ASBCE for remote worker support
- Troubleshoot remote worker connectivity issues
- Understand file provisioning mechanisms
SIP Trunking and Call Flow
Call Flow and RTP Negotiation
- Configure SIP trunks on ASBCE
- Analyze SIP and SDP messages for troubleshooting
- Resolve RTP negotiation failures
File Transfer and Reverse Proxy
Security and File Transfer Mapping
- Configure ASBCE reverse proxy
- Implement secure file transfer mechanisms
3
Avaya Presence Services
15%
Message Flows and Subscription Management
Remote Worker Message FlowPresence Service Integration
- Understand presence protocol message flows
- Configure Avaya Presence Services
- Troubleshoot presence-related issues
4
Avaya Aura System Manager (SMGR)
15%
Certificate Management and Validation
Certificate Validation Procedures
- Manage certificates in System Manager
- Troubleshoot certificate validation issues
Cluster Synchronization
SMGR Cluster Synchronization
- Configure and manage SMGR clusters
- Troubleshoot cluster synchronization issues
Server Administration
SMGR Administration Tasks
- Perform routine SMGR administration
- Manage users and licensing
5
Avaya Breeze and WebRTC
15%
Breeze Cluster Management
Cluster Synchronization with SMGR
- Configure Breeze clusters
- Validate cluster synchronization with SMGR
Network Configuration and Troubleshooting
IP Address and Presence Issues
- Configure network settings for Breeze
- Troubleshoot IM and presence issues
6
Internet Friendly Gateway
10%
Security Configuration
Critical Security Considerations
- Configure Internet Friendly Gateway securely
- Implement security best practices
7
Troubleshooting Methodology
10%
8D Troubleshooting Methodology
Root Cause AnalysisComprehensive Logging
- Apply 8D troubleshooting methodology
- Enable and analyze comprehensive logs
- Determine when to escalate issues
How do I earn this certification?
Passing 72301T earns the ASTA-7230 - Avaya Aura Communication Applications Technical Associate Support certification. It sits in the Communication Applications track.
Current Level Exams
Next Level Options
TBD - Future ASTA Professional Certifications Avaya may introduce advanced professional certifications in the future
Alternative Paths
- 72201T - Avaya Aura Core Components Technical Associate Support (ASTA-7220)Complementary certification for core Avaya Aura infrastructure support
- 71201T - Avaya Aura Core Components Technical Associate Implement (ASTA-7120)Foundation certification for Avaya Aura core platform
- 74920T - AXP On-Prem (formerly Aura Call Center Elite) Support Online TestContact center specialization for support professionals
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for 72301T.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-03-03
- Announcement date: 2025-02-12
Updates
- Avaya Breeze Platform Latest Increased emphasis on Breeze clustering and WebRTC integration in 72301T • Release date: 2024-2025
- Avaya Session Border Controller for Enterprise (ASBCE) R9.x Remote worker configuration and SIP trunk troubleshooting are key exam topics • Release date: 2024
- Avaya Aura Communication Manager Latest DMCC/TSAPI integration with AES remains core exam topic • Release date: 2024-2025
- 8D Troubleshooting Methodology Standard New emphasis on systematic troubleshooting approach in ASTA exams • Release date: Industry Standard
Who should take this exam?
This exam is typically taken by Avaya technical support specialists and Network administrators supporting Avaya environments.
Type: exam; Exam Code: 71301T; Exam Name: Avaya Aura Communication Applications Technical Associate Implement (ASTA-7130); Note: Must complete ASTA-7130 before attempting ASTA-7230
- Hands-on experience with Avaya Aura Communication Manager
- Understanding of SIP protocol and VoIP concepts
- Familiarity with network troubleshooting
- Experience supporting Avaya communication applications
- Knowledge of certificate management
- Understanding of presence and IM systems