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ED-CON-101 Exam Topics and Domains
ED-CON-101 is organized into 6 weighted domains. Expect to work with Campaign Influence, Academic Operations App, AppExchange, Early Alerts, and more.
Domain Expertise
Marketing and Engagement Solutions
Given a business challenge, determine the Salesforce solutions that satisfy customer requirements for marketing and engagement.
Recruitment and Admissions Solutions
Given a business challenge, determine the Salesforce solutions that satisfy customer requirements for recruitment and admissions.
Student Success Solutions
Given a business challenge, determine the Salesforce solutions that satisfy customer requirements for student success (including advising and student services).
Advancement and Alumni Relations
Given a business challenge, determine the Salesforce solutions that satisfy customer requirements for advancement and alumni relations.
K-12 Education Solutions
Explain the Education Cloud solution for K-12 customers, including the K-12 Architecture Kit.
Education Cloud Configuration
Education Cloud Capabilities and Considerations
Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.
Education Data Architecture (EDA)
- Explain the capabilities and limitations of Education Data Architecture (EDA), including compatibility with other Salesforce products and features.
- Install and configure EDA (formerly known as HEDA).
Student Success Hub Configuration
Install and configure Student Success Hub (formerly Salesforce Advisor Link / SAL).
Additional Education Cloud Products
Understand additional Education Cloud products: Accounting Subledger, Program Management Module, Salesforce Scheduler.
Implementation Strategies and Best Practices
Implementation Lifecycle
Given a scenario, determine how to facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).
Governance and Adoption
- Advise on governance, change management, staffing, and adoption best practices including community resources for long-term solution success.
- Given a scenario, identify timing considerations for a successful deployment.
Solution Design
Account Model Design
Explain the similarities, differences, and relationships between Education Cloud account models and standard Salesforce Account-Contact data models.
Scalable Solution Design
- Given a scenario, design an appropriate and scalable solution for an education customer.
- Identify the available open-source community solutions that exist and where to find them.
- Given a scenario, determine when it is appropriate to use EDA, other Salesforce solutions, community open-source solutions, and third-party applications.
Integration and Data Management
Integration Considerations
Given a scenario, explain integration considerations for connecting higher education systems in an Education Cloud implementation.
Data Migration and Management
- Given a scenario, explain data migration considerations in Education Cloud.
- Given a scenario, analyze the implications and design considerations of large data volumes.
- Given a scenario, explain data management considerations in Education Cloud.
Analytics
Reporting Solutions
Given a scenario, determine the appropriate reporting solution in Education Cloud.
Security and Data Visibility in Reports
Given a scenario, explain the security and data visibility considerations when designing reports and dashboards to serve different personas.
How do I earn this certification?
Passing ED-CON-101 earns the Salesforce Certified Education Cloud Consultant certification. It sits in the Education Cloud / Industry Cloud track.
- Salesforce Certified Application ArchitectFor those looking to advance into architecture roles, combining Platform Developer I with Platform App Builder • Natural progression for consultants moving toward technical architecture
- Salesforce Certified System ArchitectAdvanced architecture credential focusing on system design • For consultants who want to design complex multi-cloud education solutions
Practice with Precision
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How to study for this exam?
The most effective way to prepare for ED-CON-101 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2023-03-01
- Education Cloud (Platform-Native) Current Major update to exam content - shifted from HEDA-only to broader Education Cloud platform • Release date: 2023-03-01
- Person Accounts in Education Cloud Current Person Accounts now used as the basis for student model, replacing traditional EDA account models • Release date: 2023-03-01
- Actionable Segmentation Current New feature for Education Cloud allowing segmentation-based actions • Release date: 2025-01-01
- Education Portal (Experience Cloud) Current Education Portal with applicant portal, agent and parent access configurations • Release date: 2024-01-01
Who should take this exam?
- 2+ years of Salesforce Platform experience
- 1+ years of Salesforce implementation experience for higher education institutions
- Implemented and supported at least one project involving Education Data Architecture (EDA)
- Experience managing implementation projects for higher education
- Strong analytical and problem-solving skills
- Deep knowledge of Salesforce product lines
- Solid understanding of internet technologies and cloud computing
- Solid understanding of data management and database concepts
- Fundamental understanding of common integrations and higher education-specific source systems
- Familiarity with governance and change management concepts
- Familiarity with various student lifecycles (recruitment, admissions, student success, advancement)
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