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Exam Information
Official specifications published by Salesforce
Exam Format
105 min
60
65%
Advanced
Registration
$200 USD
Pearson VUE or online proctoring
English, Japanese
Validity
Does not expire if maintenance requirements are completed
Complete release maintenance modules on Trailhead (3 times per year); Earn Superbadges and certifications for maintenance credits; Attend Salesforce events for credits
ADM-211 Exam Topics and Domains
ADM-211 is organized into 7 weighted domains. Expect to work with Custom Objects, Dashboards, External Objects, Lightning App Builder, and more.
1
Security and Access
20%
Record and Field Data Access
Sharing Model ArchitectureField-Level Security and Record TypesDashboard and Report Folder AccessCommunities Security Settings
- Given a scenario, determine the implications to record and field data access
- Configure sharing models to meet business requirements
- Implement appropriate security controls for different user types
Territory Management
Enterprise Territory Management
- Describe the capabilities of territory management and the implications to the sharing model
- Configure territory hierarchies and assignment rules
Custom Profiles, Permission Sets, and Delegated Administration
Custom ProfilesPermission Sets and Permission Set GroupsDelegated Administration
- Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration
- Select appropriate security mechanisms for different business scenarios
2
Extending Custom Objects and Applications
19%
Relationship Types
Master-Detail RelationshipsLookup RelationshipsMany-to-Many Relationships (Junction Objects)
- Describe the appropriate use of relationship types when building custom objects
- Design data models using master-detail, lookup, and junction objects
- Understand implications of relationship types on sharing and deletion
Object Configuration and Schema Design
Schema Builder and Object ManagerRecord Types and Related Lists
- Design custom object schemas using appropriate tools
- Configure record types and page layouts effectively
User Interface and Experience Enhancements
Lightning App BuilderApp Manager and Console AppsLightning Page Analysis and Optimization
- Build and customize Lightning applications and pages
- Optimize user interface for different business scenarios
- Configure console applications effectively
3
Auditing and Monitoring
10%
Auditing Features
Setup Audit TrailField History TrackingLogin History and Record Modification FieldsDebug Logs
- Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
- Configure auditing features for compliance requirements
Monitoring and Security Tools
Health Check and Security CenterOptimizer and Jobs Monitoring
- Use monitoring tools to ensure org health and security
- Troubleshoot system performance issues
Data Protection and Privacy
Privacy and Data Protection Compliance
- Understand data protection regulations and Salesforce compliance features
- Implement privacy controls to meet legal requirements
4
Cloud Applications (Sales and Service)
11%
Sales Cloud Applications
Products, Price Books, and SchedulesQuotesForecastingAdditional Sales Cloud Features
- Explain how to customize and maintain products, price books, schedules, and quotes
- Describe the capabilities of forecasting (categories, hierarchy, quotas)
- Understand advanced Sales Cloud features and when to use them
Service Cloud Applications
Salesforce KnowledgeEntitlements and Entitlement ProcessesAgent Interaction FeaturesAdditional Service Cloud Features
- Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories)
- Explain how to create and maintain service entitlements and entitlement processes
- Describe the features of Salesforce which enable interaction between support agents and customers
5
Data and Analytics Management
13%
Data Quality and Enrichment
Data Validation and QualityData Import and ManagementData Archiving and External Data
- Explain the tools and best practices for improving and enriching data quality
- Implement data import and management strategies
- Understand data archiving and external data access options
Advanced Analytics and Reporting
Custom Report TypesAdvanced Reporting FeaturesDynamic Dashboards and Filters
- Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
- Build custom report types, reporting snapshots, and advanced visualizations
- Configure dynamic dashboards with filters
6
Environment Management and Deployment
7%
Sandbox and Environment Management
Sandbox Types and UsagePackages
- Understand sandbox types and appropriate use cases
- Describe managed and unmanaged packages
Metadata Migration
Change SetsSalesforce Extensions for VS Code
- Describe the options available to move metadata between environments
- Describe the capabilities and best practices for using change sets
- Understand basic Salesforce DX concepts
7
Process Automation
20%
Automation Tools
Flow BuilderProcess Builder (Legacy Awareness)Approval ProcessesFormula Fields and Validation Rules
- Given a scenario, troubleshoot an approval process
- Build flows for complex automation scenarios
- Create formula fields and validation rules for business logic
Advanced Automation Concepts
Automation Solution DesignProgrammatic Solutions AwarenessOrder of Execution
- Given a complex scenario, determine the solution using a combination of automation tools
- Understand when to use declarative vs. programmatic solutions
- Troubleshoot automation issues using order of execution knowledge
How do I earn this certification?
Passing ADM-211 earns the Salesforce Certified Platform Administrator II certification. It sits in the Administrator track.
Current Level Exams
Next Level Options
- Platform Developer I - Salesforce Certified Platform Developer ITransition to programmatic development with Apex and Visualforce
- Sales Cloud Consultant - Salesforce Certified Sales Cloud ConsultantMove into consulting role focusing on Sales Cloud
- Service Cloud Consultant - Salesforce Certified Service Cloud ConsultantMove into consulting role focusing on Service Cloud
- Field Service Consultant - Salesforce Certified Field Service ConsultantSpecialize in Field Service Lightning implementation
- Business Analyst - Salesforce Certified Business AnalystFocus on requirements gathering and solution design
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for ADM-211 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-01-01
Updates
- Flow Builder Winter '26 Increased emphasis on Flow as Process Builder is being phased out • Release date: 2025-01-15
- Health Check and Security Center Current Enhanced security monitoring tools now included in exam scope • Release date: 2024-06-01
- Dynamic Forms Current Lightning page customization method replacing traditional page layouts • Release date: 2023-01-01
- Omni-Channel Current Service Cloud work routing essential for Service Cloud questions • Release date: Ongoing updates
Who should take this exam?
Certification: Salesforce Certified Platform Administrator; Exam Code: Platform Administrator (ADM-201); Url: https://trailhead.salesforce.com/credentials/administrator
- Completion of ADX211 course (Administer, Extend, and Automate Salesforce)
- 1+ years hands-on Salesforce administration experience
- Experience with Sales Cloud and Service Cloud
- Knowledge of advanced configuration and customization
- Understanding of automation tools (Flow, Process Builder, Approval Processes)