What's Included

1321

Practice Questions

Exam Versions

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Languages

Translation Beta

Sep 17, 2021

Updated

Complete Exam Package

1321 ADM-201 practice questions with detailed explanations

Multiple Exam Modes

Study Mode, Timed Practice, and Flashcard Review

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What topics are on the ADM-201 exam?

Organization Setup 3%

1.1

Company Information and Settings

1 subtopics

1.1.1Company Information Configuration

Learning Objectives

Describe the information found in the company information (e.g., fiscal year, business hours, currency management, default settings)

1.2

UI Features and Configuration

1 subtopics

1.2.1User Interface Controls

Learning Objectives

Distinguish between the various UI features that an administrator controls, including the implications (e.g., UI settings, search settings, list views, home page layouts)

Domain Hands-on Skills

Configure company settingsSet up fiscal year and business hoursManage currency settingsCustomize UI settings

Common Mistakes to Avoid

Not understanding the impact of fiscal year changes on reporting
Incorrectly configuring business hours affecting case escalation
Not testing UI changes before deploying to all users

User Setup 7%

Security and Access 13%

Standard and Custom Objects 11%

Sales and Marketing Applications 11%

Service and Support Applications 11%

Activity Management and Collaboration 3%

Data Management 10%

Analytics - Reports and Dashboards 10%

Workflow/Process Automation 16%

Desktop and Mobile Administration 3%

AppExchange 2%

How do I earn the Administration Essentials for New Admins certification?

Official Pathway Guidance

Track: Administration

Next Steps

ADM-211Salesforce Certified Advanced Administrator
Advanced administrator credential demonstrating mastery of configuration and best practices
PDIPlatform Developer I
Transition to development track with programmatic customization skills
APP-BUILDERPlatform App Builder
Focus on declarative customization and app building

Current Level

ADM-201Salesforce Certified AdministratorCore
Foundation certification for Salesforce administrators

Alternative Paths

CPQ-SPECIALISTCPQ Administrator
SERVICE-CLOUDService Cloud Consultant
SALES-CLOUDSales Cloud Consultant
EXPERIENCE-CLOUDExperience Cloud Consultant
FIELD-SERVICEField Service Consultant
MARKETING-CLOUD-EMAILMarketing Cloud Email Specialist

Career Progression

Entry Level

Certification:Salesforce Certified Administrator (ADM-201)
Typical Roles:Salesforce Administrator, Junior Salesforce Administrator, Salesforce Support Specialist

Intermediate Level

Certifications:Salesforce Certified Advanced Administrator (ADM-211), Salesforce Certified Platform App Builder, Cloud-specific consultant certifications
Typical Roles:Senior Salesforce Administrator, Salesforce Business Analyst, Salesforce Consultant

Advanced Level

Certifications:Multiple consultant certifications, Platform Developer II, Technical Architect, Application Architect
Typical Roles:Salesforce Architect, Salesforce Technical Lead, Salesforce Solution Architect, Salesforce Practice Lead

Complementary Skills

0

Business process analysis

1

Data management and migration

2

User training and adoption

3

Change management

4

Project management

5

SQL and data analysis

6

Integration concepts

7

Agile methodologies

Certification Maintenance

Recertification Options:
Complete Trailhead maintenance modules for each Salesforce releaseMaintenance exams must be completed within the maintenance window

How do I study for the ADM-201 Exam?

Practice the Administration Essentials for New Admins with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Resources

Study Tips

Complete hands-on exercises in a Developer Edition org
Join study groups in the Trailblazer Community
Review the exam guide thoroughly
Focus on scenario-based learning
Create flashcards for key concepts
Practice building real-world solutions
Complete Trailhead Superbadges for hands-on validation

What's changed on this exam?

Upcoming Changes

Platform Migration to Trailhead Academy

All certification scheduling and management moves to new platform

AI Certification Fees Resume

AI Associate and AI Specialist certifications will no longer be free

Technology Coverage

Agentforce1.0

AI-powered automation topics being integrated into exam content

Released: 2024-10-01

Enhanced Permission SetsSpring '25

New permission set features in Spring '25 maintenance content

Released: 2025-02-01

Dynamic FormsCurrent

Page layout alternatives increasingly tested in exams

Released: 2023

Industry Trends

AI and automation becoming core admin skills
Shift from workflow rules to Flow as primary automation tool
Increased emphasis on data quality and governance
Growing importance of mobile administration
Integration skills becoming essential for modern admins
Multi-cloud expertise (Sales, Service, Experience) in demand
Remote administration and distributed teams growing

Who should take this exam?

Recommended Experience

6+ months of Salesforce Administrator experience
Completion of Administration Essentials for New Admins (ADM-201) course
Hands-on experience with Salesforce configuration and management
Familiarity with Sales, Service, and Collaboration Clouds

Experience Level: Entry To Intermediate Level Administrator

How do I register & what's the exam fee?

Exam Cost	$200 USD
Testing Centers	Webassessor (Kryterion), Onsite Proctored
Online Proctoring	Available

How long is the certification valid?

Valid For	Ongoing with maintenance requirements
Recertification	Complete maintenance modules on Trailhead for each Salesforce release Pass three release maintenance exams per year (Spring, Summer, Winter)

What jobs can I get with this?

Career Benefits

Validation of Salesforce administration skills
Enhanced career opportunities in Salesforce ecosystem
Foundation for advanced Salesforce certifications
Industry recognition of Salesforce expertise
Access to Salesforce certification community

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Administration Essentials for New Admins