Why Study with PlanetCert?
The Latest Questions
Practice questions and exam topics aligned with the current exam objectives.
Detailed Explanations
Go beyond the answer. Master the material with comprehensive learning and professional explanations for every concept.

AI-Powered Insights
Personalized preparation guidance that adapts to your performance and identifies weak spots automatically.
Exam Information
Official specifications published by Salesforce
Exam Format
Registration
Validity
CRT-402 Exam Topics and Domains
CRT-402 is organized into 5 weighted domains. Expect to work with Object Manager, Setup, Lightning App Builder, Schema Builder, and more.
Salesforce Fundamentals
Declarative vs. Programmatic Customization
Given a scenario, identify the boundaries of declarative customization and the use cases for programmatic customization.
AppExchange
Identify common scenarios for extending an org using the AppExchange.
Object, Record, and Field Access
Apply features and capabilities available to restrict and extend object, record, and field access.
Sharing Solutions
Given a set of business requirements, determine the appropriate sharing solution.
Reports, Report Types, and Dashboards
Identify the features and capabilities available when creating reports, report types, and dashboards.
Salesforce Mobile Experience
Given a set of requirements, determine the appropriate global, object-specific actions and layouts to optimize the Salesforce mobile user experience.
Chatter
Describe the customizations and use cases for Chatter.
Data Modeling and Management
Data Model Design
Given a scenario, determine the appropriate data model.
Relationship Types
Given a scenario, explain the capabilities of the various relationship types and the implications of each on record access, user interface, and reporting.
Field Types and Field Type Changes
Given a scenario, determine the considerations when selecting or changing a field data type.
Schema Builder
Explain the capabilities and considerations of the Schema Builder.
Data Import and Export
Given a scenario, determine the options and considerations when importing and exporting data, including the capabilities of external data sources.
Business Logic and Process Automation
Formula Fields
Given a scenario, demonstrate the use of formula fields to meet stated business requirements.
Roll-Up Summary Fields
Given a scenario, determine the capabilities, use cases, and implications of roll-up summary fields.
Validation Rules
Given a scenario, demonstrate the use of validation rules to meet stated business requirements.
Approval Processes
Given a scenario, determine the capabilities and use cases for approval processes.
Automation Tools
- Given a scenario, determine the tool or action needed to meet business requirements.
- Given a set of business requirements, recommend a solution to automate business processes while avoiding errors in automation.
User Interface
User Interface Customization Options
Describe the user interface customization options.
Custom Buttons, Links, and Actions
Demonstrate the capabilities and use cases for custom buttons, links, and actions.
Lightning Components in Applications
Given a scenario, determine the declarative options available for incorporating Lightning components in an application.
Programmatic Lightning Components
Describe the programmatic customizations available for incorporating custom Lightning components in an application.
App Deployment
Application Lifecycle and Sandboxes
Given a set of business requirements, recommend a solution for key milestones and considerations when managing the application lifecycle and various types of sandboxes.
Change Sets
Given a use case, demonstrate knowledge, viability, and troubleshooting when using change sets.
Packages
Describe the use cases and considerations when using unmanaged and managed packages.
Deployment Planning
Given a scenario, determine the appropriate deployment plan.
How do I earn this certification?
Passing CRT-402 earns the Salesforce Certified Platform App Builder certification. It sits in the Administrator / Developer track.
- B2C-SA - Salesforce Certified B2C Solution Architect For those pursuing architecture roles with multi-cloud solutions. Requires prerequisites.
- Agentforce-Specialist - Salesforce Certified Agentforce SpecialistEmerging certification for Salesforce AI and autonomous agent capabilities
- Service-Cloud-Consultant - Salesforce Certified Service Cloud ConsultantFor those working with Service Cloud implementations
- Sales-Cloud-Consultant - Salesforce Certified Sales Cloud ConsultantFor those working with Sales Cloud implementations
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for CRT-402 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: Spring '24 alignment
- Flow Builder Latest (Spring '24+ alignment) Flow Builder is now the primary automation tool tested. Process Builder and Workflow Rules are legacy/deprecated. • Release date: 2024
- Dynamic Forms GA Dynamic Forms are now part of the UI customization section and tested in maintenance modules. • Release date: 2020 (enhanced through 2025)
- Lightning App Builder Latest Enhanced with conditional visibility, dynamic actions, and new standard components. • Release date: Ongoing
Who should take this exam?
- 6 months to 1 year of experience building applications on the Lightning Platform
- Familiarity with the capabilities of the Lightning Platform
- Awareness of Salesforce license types and related considerations
- Ability to design applications to support business processes and reporting requirements
- Familiarity with social and mobile capabilities of the platform
- Familiarity with Salesforce development environments and deployment options
Related practice tests
- ADM-201Salesforce Certified Platform Administrator
- PLAT-101Salesforce Certified Platform Foundations
- ADM-211Administration Essentials for Experienced Admin
- AP-202B2B Commerce for Developers Accredited Professional
- Comm-Dev-101B2C Commerce Cloud Developer