FCBC Practice Test

Candidates should recognise examples of the different PESTLE factors and the five forces of Porter's model.

Candidates should understand how these techniques are used and their different components.

Candidates should understand that a SWOT analysis summarises the strengths, weaknesses, opportunities and threats from the internal and external audits.

Candidates should understand the different elements of the cultural web and be able to recognise examples of each.

Candidates should recognise examples and the use of these techniques, as well as the elements that make up the balanced scorecard.

Candidates should understand the term architecture and be able to identify different domains and examples of assets that make up an enterprise architecture.

Candidates should understand the meaning of the term 'ethics', and the ethical considerations involved when planning and implementing digital change.

Candidates should understand when a certain technique might be used and its advantages and disadvantages.

Candidates should recognise examples of these techniques and describe their use.

Candidates should be able to recognise descriptions of different stakeholders and categories.

Candidates should recognise stakeholder management strategies, based on their position on the power/interest grid.

Candidates should understand the elements that make up a business process model and the way in which they are represented.

Candidates should recognise the elements of a customer journey map and examples of each.

Candidates should understand the gap analysis process and the use of POPIT in identifying gaps in each of the five areas of the model.

Candidates should be familiar with the option development process and the different types of option.

Candidates should recognise feasibility criteria and examples of each.

Candidates should understand that the detailed process of change identification and analysis is not common to Agile approaches, and they should be aware of the fundamental concepts.

Candidates should understand the stages of design thinking and the techniques used at each stage, as well as the stages and use of the Double Diamond model.

Candidates should understand the process for establishing, validating and categorising change requirements.

Candidates should understand the different roles involved in establishing requirements.

Candidates should be able to identify and distinguish between functional and non-functional requirement types.

Candidates should understand the principles of user-centred design and their application in digital business change.

Candidates should understand the WCAG design principles and their importance in digital change.

Candidates should understand configuration management as managing different versions of requirements and other deliverables throughout the development process.

Candidates should understand the structure and purpose of a business case, including cost-benefit analysis.

Candidates should understand that the payback technique compares the year-by-year financial benefits of a proposed solution with the predicted costs to find out when the payback or break-even occurs.

Candidates should understand how business case development differs in an Agile environment.

Candidates should understand the characteristics of linear and incremental development approaches.

Candidates should understand the Agile development lifecycle and how it differs from linear approaches.

Candidates should understand the four values of the Agile Manifesto and their practical implications.

Candidates should understand business acceptance testing techniques and their role in verifying solution readiness.

Candidates should understand the CPPOLDAT framework and how each element assesses readiness for change.

Candidates should understand different implementation strategies and when each might be used.

Candidates should understand the stages of human response to change and how people can be supported through transitions.

Candidates should understand techniques for collecting feedback after implementation and their importance.

Candidates should understand different types of benefits and be able to provide examples of each.

Candidates should understand the elements of a benefits plan and how a benefits dependency network links changes to objectives.

Candidates should understand the purpose and processes involved in conducting benefits reviews to ensure measurable value.