Question 1
Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?
Answer and explanation
Correct answer: E
E
Covers the Six Sigma define phase and project selection, process definition, statistics and measurement system analysis, and lean controls with Six Sigma control plans.
20 free sample questions313 in the full practice test

Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?
Correct answer: E
E
SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.
Correct answer: B
B
The following Business Case is constructed properly.
“During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.
Correct answer: B
B
At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.
Correct answer: B
B
Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.
Correct answer: C
C
The DMAIC approach to problem solving stands for Define, ___________, Analyze, Improve and Control.
Correct answer: B
B
Benefits and working conditions would be primarily the concern of which of the following?
Correct answer: B
B
When we create a Process Map we use a ______________ to show the direction of work flow.
Correct answer: A
A
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
Correct answer: B
B
In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.
Correct answer: A
A

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