MB-200 Verified 2026 Edition

MB-200Practice Test

Master the Dynamics 365 Customer Engagement Core with the official PlanetCert Practice Test. Access real exam questions, professional-grade detailed explanations, and our advanced adaptive simulator. Pass your certification exam on the first attempt.

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Exam Information

Official specifications published by Microsoft

Exam Format

120 min
40-60
700
Associate

Registration

$165 USD
Pearson VUE or online proctoring

Validity

2 years
Exam was retired before recertification program launched

MB-200 Exam Topics and Domains

MB-200 is organized into 6 weighted domains.

1

Perform discovery, planning, and analysis

7.5%

Create and validate documentation

Entity relationship diagramsMock-ups and documentationData migration and integration planningOut-of-the-box functionalityRequirements validation
  • Create high-level entity relationship diagrams
  • Create and document mock-ups
  • Identify document data for migration and integration
  • Determine out of the box (OOB) functionality
  • Validate functional requirements
  • Select artifacts necessary for a proof of concept (POC) of functional solution designs

Perform continuous collaboration with customer

Collaboration toolsSolution management
  • Identify collaboration tools
  • Perform an audit
  • Identify artifacts to be recorded in change logs
  • Select between managed and unmanaged solutions
  • Identify components for entities
2

Manage user experience design

22.5%

Create and configure apps

App configurationDashboardsFormsCharts and reportsViews and site mapsTranslations and mobile
  • Configure settings to meet minimal capabilities
  • Configure out of the box and custom items to meet minimal capabilities specified
  • Create and configure dashboards
  • Create and configure forms
  • Create and configure charts
  • Create and manage reports
  • Create and configure views
  • Design site map
  • Export or import field translation
  • Configure mobile settings

Create and configure templates

Template types
  • Identify available templates in Dynamics 365
  • Create email templates
  • Create Excel templates
  • Create Word templates

Create and manage processes

Business automation
  • Configure a business rule
  • Configure a business process flow
  • Configure a workflow
3

Manage entities and data

17.5%

Modify an existing data model

Entity managementRelationshipsFields and contacts
  • Create new or modify existing entity
  • Create new or modify existing relationships
  • Create new or modify existing fields
  • Manage accounts and contacts

Import and export data

Data import/export
  • Import data by using the import data wizard
  • Export data from Dynamics 365
  • Create data templates
  • Choose file types to upload into system
  • Identify source fields to Dynamics 365 Fields mapping
  • Save mappings to template

Manage data

Data management
  • Perform data cleanup
  • Mitigate data loading risks
  • Mitigate excessive database growth
  • Configure bulk record deletion
  • Configure duplicate detection setting
4

Implement security

7.5%

Configure security in Office 365

Office 365 security
  • Identify Dynamics 365 security role assignments
  • Add users to security group administration

Configure security settings

Security configuration
  • Manage security roles
  • Manage users
  • Manage teams
  • Create and manage field security profiles
  • Configure hierarchy security
5

Implement integration

17.5%

Configure Outlook add-in

Outlook integration
  • Identify required client software requirements
  • Identify required server software requirements
  • Configure server-side sync
  • Develop a plan to deploy Outlook App to users
  • Perform unit testing
  • Identify minimum application and operation system environments

Configure email integration

Email configuration
  • Configure email mailboxes
  • Configure email protocols
  • Configure email settings
  • Enable server-side synchronization
  • Enable Dynamics 365 App for Outlook

Integrate with Office 365

Office 365 integration
  • Determine enabled Office 365 capabilities
  • Design SharePoint online folder configuration architecture
  • Create SharePoint sites and document locations
  • Integrate OneNote, integrate OneDrive for Business
  • Configure integration with the Office 365 toolset
  • Validate integrity of data in SharePoint
  • Integrate data by using Excel data online

Create, configure, and maintain Microsoft Flows

Power Automate (Microsoft Flow)
  • Create service connections
  • Configure source and target fields
  • Create, validate, and execute Microsoft Flow logic
  • Share flows with other users
6

Perform solutions deployment and testing

27.5%

Manage environments

Environment management
  • Determine whether to use managed or unmanaged solution
  • Determine subcomponents to include in solution
  • Create or use a custom publisher
  • Migrate from sandbox environments
  • Administer environments
  • Configure environments

Manage applications

Application management
  • Manage applications using the Dynamics 365 Administration Center
  • Manage Dynamics 365 applications using solutions

Perform system administration

System configurationAuditingSearch configuration
  • Configure connection roles
  • Configure language and locales
  • Configure currencies
  • Configure subjects
  • Configure custom help
  • Configure session and inactivity timeouts
  • Manage global audit settings
  • Configure audit user access
  • Manage audit logs
  • Manage entity and field auditing
  • Configure relevant search
  • Configure QuickFind settings
  • Configure categorized search

Perform quality assurance

Testing and performance
  • Create system, performance, unit, and regression testing scripts
  • Perform performance tuning
  • Perform optimization testing
  • Verify network capacity and throughput by using the Dynamics 365 Diagnostics Tool
  • Perform data query performance

Manage solutions

Solution lifecycle
  • Create solutions
  • Export solutions
  • Import solutions
  • Distribute solutions and patches

How do I earn this certification?

Passing MB-200 earns the Microsoft Certified: Dynamics 365 + Power Platform Core (Historical) certification. It sits in the Dynamics 365 Customer Engagement / Power Platform track.

Next Level Options

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How to study for this exam?

The most effective way to prepare for MB-200 is by using the PlanetCert Simulator to practice questions and review detailed explanations.

What's changed on this exam?

Current Status
  • RETIRED
  • Last content update: 2020-12-31
  • Announcement date: 2020-09-30
Updates
  • Power Platform Continuous Updates PL-200 covers latest Power Platform capabilities • Release date: Ongoing
  • Dynamics 365 Customer Engagement Various Now covered through specialized exams (MB-210, MB-220, MB-230, MB-240) • Release date: Ongoing

Who should take this exam?

  • Understanding of Dynamics 365 applications
  • Experience with Power Platform components

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