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NP-Con-102 Verified 2026 Edition

Salesforce Certified Nonprofit Cloud Consultant (NPC) Practice Test

Salesforce Certified Nonprofit Cloud Consultant (NPC) certifies consultants who implement Salesforce's unified Nonprofit Cloud product for fundraising, program and case management. The practice test drills nonprofit implementation strategy, solution design, and configuring fundraising and grantmaking features. It leads toward the Application Architect certification.

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Exam Information

Official specifications published by Salesforce

Exam Format

105 min
60
64%
Intermediate

Registration

$200 USD
Pearson VUE, Kryterion Webassessor, or online proctoring
English

Validity

Annual maintenance module required
Complete the Administrator certification maintenance module on Trailhead once a year

NP-CON-102 Exam Topics and Domains

NP-CON-102 is organized into 4 weighted domains. Expect to work with Action Plans, Nonprofit Cloud Stakeholder Management, AppExchange, Data Processing Engine, and more.

1

Nonprofit Implementation Strategy

11%

Nonprofit Requirements, Strategies, and Business Processes

Common Nonprofit Organization RequirementsNonprofit Business Strategies

Explain common requirements, strategies, and business processes of nonprofit organizations.

Implementation Project Management

Vision and Value MapsProject Management LifecycleBusiness Value

Manage an implementation project, including vision and value maps, the project management lifecycle, and business value.

2

Solution Design

32%

Evaluating Solution Options

Salesforce Nonprofit Cloud SolutionsSalesforce Platform OptionsThird-Party Solution Evaluation

Evaluate the appropriate Salesforce Nonprofit Cloud, Salesforce Platform, and third-party solution options to meet nonprofit customer requirements.

Data Model and Feature Alignment

Nonprofit Cloud Data ModelFeature and Capability Alignment

Align customer business processes to the data model, features, and capabilities of Salesforce Nonprofit Cloud.

Industries Common Features

OmniStudioData Processing EngineBusiness Rules EngineAction PlansDynamic AssessmentsInterest Tags

Recommend when to use Industries Common Features, such as OmniStudio, Data Processing Engine, Action Plans, and Dynamic Assessments.

3

Nonprofit Cloud Setup

22%

Feature Enablement and Permissions

Enabling Nonprofit Cloud FeaturesPermission Sets and Permission Set Licenses

Enable features of Nonprofit Cloud and assign related permissions sets and permission set licenses.

Stakeholder Management Configuration

Person AccountsRelationship ObjectsAddress ManagementHousehold Management

Configure Stakeholder Management, including person accounts, relationship objects, and address management.

4

Nonprofit Cloud Feature Configuration

35%

Fundraising Management

Gift EntryGift CommitmentsOutreach Source CodesSoft CreditsGift AcknowledgementsFundraising Rollups and Portfolios

Configure Fundraising Management, including Gift Entry, Gift Commitments, Outreach Source Codes, Soft Credits, and Gift Acknowledgements.

Program Management, Case Management, and Outcome Management

Program ManagementCase ManagementAction Plans and Care PlansInteraction SummariesOutcome Management

Configure Program Management, Case Management, and Outcome Management, including Action Plans, Care Plans, and Interaction Summaries.

Grantmaking

Grantmaking SitesGrantmaking Lifecycle

Configure Grantmaking, including Grantmaking Sites and features that support the Grantmaking lifecycle.

How do I earn this certification?

Passing NP-CON-102 earns the Salesforce Certified Nonprofit Cloud Consultant (NPC) certification. It sits in the Nonprofit / Industry Cloud Consultant track.

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What's changed on this exam?

Current Status
  • ACTIVE
  • Last content update: Winter '25 release alignment
Updates
  • Agentforce for Nonprofits Latest Trailhead modules are being renamed to include Agentforce branding (e.g., 'Agentforce Nonprofit Basics'). Exam questions may evolve to include AI-powered features. • Release date: 2025
  • Industries Common Features Winter '25 OmniStudio, Data Processing Engine, Action Plans, Dynamic Assessments, and Interest Tags are all tested at a high level. Over 30 Industry Common Components are available to NPC. • Release date: 2024
  • Person Accounts for Nonprofit Cloud Current Core architectural decision for NPC. Heavily tested in the Nonprofit Cloud Setup domain (22%). • Release date: 2023

Who should take this exam?

Name: Salesforce Certified Platform Administrator; Exam Code: Plat-Admn-201; Url: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201
  • 2-5 years experience with Salesforce solutions in a nonprofit context
  • Experience managing implementation projects
  • Strong analytical and problem-solving skills
  • Solid understanding of data management and database concepts
  • Nonprofit domain expertise
  • Understanding of how Salesforce solutions interact with Nonprofit Cloud
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Common Questions

What is the difference between the Nonprofit Cloud Consultant (NPC) and the Nonprofit Success Pack Consultant certifications?
The Salesforce Certified Nonprofit Cloud Consultant (NPC) certification (NP-Con-102) covers the NEW Nonprofit Cloud integrated platform solution launched in 2023, which is built natively on the core Salesforce platform using Person Accounts and Industries Common Features. The Nonprofit Success Pack Consultant certification (NP-Con-101) covers the legacy NPSP managed package that uses Contacts and custom managed package objects. Salesforce renamed the original certification to 'Nonprofit Success
What are the prerequisites for the Salesforce Nonprofit Cloud Consultant (NPC) exam?
The only required prerequisite is the Salesforce Certified Platform Administrator credential. Additionally, Salesforce recommends 2-5 years of experience with Salesforce solutions in a nonprofit context, experience managing implementation projects, and understanding of how Salesforce solutions interact with the Nonprofit Cloud product.
How many questions are on the NP-Con-102 exam and what is the passing score?
The Salesforce Certified Nonprofit Cloud Consultant (NPC) exam (NP-Con-102) consists of 60 multiple-choice questions. You have 105 minutes to complete the exam and need a passing score of 64%, which means correctly answering at least 39 out of 60 questions. The registration fee is USD 200, with a retake fee of USD 100.
What topics are covered on the NP-Con-102 exam and what are their weightings?
The exam covers four domains: Nonprofit Implementation Strategy (11%), Solution Design (32%), Nonprofit Cloud Setup (22%), and Nonprofit Cloud Feature Configuration (35%). The heaviest sections are Feature Configuration and Solution Design, which together account for 67% of the exam. Key areas include Fundraising Management, Program Management, Case Management, Outcome Management, Grantmaking, Stakeholder Management, and Industries Common Features.
What is the best way to prepare for the Salesforce Nonprofit Cloud Consultant (NPC) exam?
Salesforce recommends starting with the official Trailmix 'Prepare for your Salesforce Nonprofit Cloud Consultant (NPC) Credential' and reviewing the Exam Guide. Setting up a Nonprofit Cloud trial org (free for 30 days) to get hands-on experience is highly recommended. Focus especially on Stakeholder Management with Person Accounts, Fundraising Management features, and Industries Common Features. The Nonprofit Cloud Implementation Guide and Entity Relationship Diagrams are also valuable study re
Does the NP-Con-102 exam cover NPSP (Nonprofit Success Pack)?
No. The NP-Con-102 Nonprofit Cloud Consultant (NPC) exam only covers the integrated platform solution known as Nonprofit Cloud or NPC. It does not address any of the managed package products including NPSP. If you work with NPSP, you should instead pursue the Salesforce Certified Nonprofit Success Pack Consultant (NP-Con-101) certification.
What are Industries Common Features and why are they tested on the NPC exam?
Industries Common Features are shared Salesforce platform components used across multiple industry cloud solutions including Nonprofit Cloud. Key features tested on the NPC exam include OmniStudio (FlexCards, OmniScripts), Data Processing Engine (for fundraising rollups), Action Plans (for multi-step process automation), Dynamic Assessments (for intake and evaluation), and Interest Tags (for constituent segmentation). The exam tests high-level understanding of when to use these features rather t
What is Person Account in Nonprofit Cloud and how does it differ from NPSP's data model?
Nonprofit Cloud (NPC) uses Person Accounts to represent individual constituents like donors and clients. This is fundamentally different from NPSP, which uses standard Contacts associated with Household Accounts. In NPC, a Person Account combines Account and Contact into a single record for individuals. Understanding this distinction is critical for the exam, particularly in the Nonprofit Cloud Setup domain (22% of the exam), which focuses heavily on Stakeholder Management including Person Accou
Can I take the NP-Con-102 exam online or do I need to go to a testing center?
You can take the Salesforce Certified Nonprofit Cloud Consultant (NPC) exam either at a testing center or through online proctoring. The exam is available through both Pearson VUE and Kryterion Webassessor. Online proctoring allows you to take the exam remotely from your home or office while being monitored by a proctor. Visit the Salesforce scheduling page for details on how to register.
How do I maintain my Nonprofit Cloud Consultant (NPC) certification?
To maintain your Salesforce Certified Nonprofit Cloud Consultant (NPC) certification, you must complete the Administrator certification maintenance module on Trailhead once a year. If you fail to complete the maintenance requirements by the due date, your certification will expire. Salesforce publishes a maintenance schedule with specific due dates that you should bookmark and track.

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