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Certified Pega Business Architect (PEGACPBA24V1) Free Sample Questions

Description

Covers the Pega Express delivery approach, case lifecycle design, data objects and application data, access and identity concepts, views and portal content, application architecture, and reporting.

12 free sample questions150 in the full practice test Other version: PEGACPBA25V1(193)

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PEGACPBA24V1 Sample Questions

  1. Question 1

    Intermediate

    Pega Express · Directly Capture Objectives (DCO)

    A financial institution is embarking on a Pega Platform implementation to modernize its loan origination process. During the Discover phase, the Lead Business Architect schedules sessions with subject matter experts (SMEs). Which approach best aligns with the Directly Capture Objectives (DCO) methodology during these sessions?

    Answer and explanation

    Correct answer: D

    Directly Capture Objectives (DCO) is a core Pega practice where business and IT stakeholders collaborate to model the application directly in Pega (specifically App Studio) rather than relying on static, disconnected documentation. This reduces translation errors, accelerates delivery, and ensures the system immediately reflects the shared understanding. The other options describe traditional Waterfall documentation, disconnected prototyping, or purely technical configuration without business collaboration.

  2. Question 2

    BeginnerMultiple answers

    Pega Express · The four phases of a Pega Express Delivery and terminology

    The Pega Express delivery approach organizes a project into four distinct phases to ensure rapid, predictable delivery of a Minimum Lovable Product (MLP). Which TWO of the following are official phases in the Pega Express delivery approach? (Select TWO)

    Answer and explanation

    Correct answers: A, E

    The four phases of the Pega Express delivery approach are Discover, Prepare, Build, and Adopt. Discover focuses on identifying the microjourneys and defining the MLP. Adopt focuses on organizational change management, training, and measuring outcomes. Design and Test are activities that happen within these phases, but they are not the names of the phases themselves.

  3. Question 3

    Advanced

    Pega Express · Pega Express values and best practices framework

    A project team is utilizing the Pega Express methodology to deliver a new customer service application. The business stakeholders have requested 45 different features for the first release. The Business Architect must guide the team to define a Minimum Lovable Product (MLP). Which strategy best aligns with the concept of an MLP in Pega Express?

    Answer and explanation

    Correct answer: D

    In Pega Express, a Minimum Lovable Product (MLP) is defined by focusing on specific microjourneys that deliver rapid, measurable value to a specific persona. It is not about delivering everything poorly (mocked integrations) or focusing solely on technical risk. It is about slicing scope to deliver a complete, highly usable, and valuable experience for a targeted process, leaving other processes for future MLPs.

    flowchart LR A[All Business Requests] --> B{Filter by Value & Persona} B -->|High Value, Specific Persona| C[Microjourney 1] B -->|Lower Priority| D[Backlog] C --> E[Minimum Lovable Product]

  4. Question 4

    Beginner

    Pega Express · Benefits and best practices of the Pega Express delivery approach

    True or False: The Pega Express delivery approach emphasizes designing the data model and backend integrations first, before considering the user personas or the channels they use to interact with the application.

    Answer and explanation

    Correct answer: B

    False. Pega Express leverages a Center-out business architecture. It focuses first on the core business logic (the microjourney, personas, and outcomes) at the center, rather than starting bottom-up (data models/integrations) or top-down (channel-specific UIs).

  5. Question 5

    Advanced

    Case Management · Skip a stage or process

    A telecommunications company is designing a 'Network Issue Resolution' case type.

    Background:
    When a customer reports an outage, the system must first attempt an automated remote diagnostic.

    Current Situation:
    If the remote diagnostic resolves the issue, the case should immediately proceed to the 'Resolution Communication' stage, bypassing the 'Field Technician Dispatch' stage.

    Requirements:
    The Business Architect needs to implement this bypass logic without writing custom code.

    Constraints:
    The logic must be evaluated dynamically based on the outcome of the diagnostic step.

    Which configuration best meets these requirements?

    Answer and explanation

    Correct answer: E

    In Pega App Studio, you can configure a stage to skip based on a custom condition (a When rule) evaluated at runtime. By setting a condition on the 'Field Technician Dispatch' stage to skip if the issue is already resolved, the case lifecycle automatically bypasses the unnecessary stage. While a 'Change Stage' shape could technically move the case, configuring the skip condition on the stage itself is the best practice for declarative, clear lifecycle design.

  6. Question 6

    Intermediate

    Case Management · Add a service level agreement; configure urgency, goals, deadlines, passed deadlines

    A Business Architect is configuring a Service Level Agreement (SLA) for a 'Review Claim' assignment. The initial urgency for the case type is set to 20. The assignment SLA is configured as follows:

    • Initial Urgency: 15
    • Goal: 2 days, increase urgency by 10
    • Deadline: 4 days, increase urgency by 20
    • Passed Deadline: 1 day, increase urgency by 10 (limit 3 times)

    What is the total assignment urgency if the assignment remains incomplete 3 days after it was routed to the user?

    Answer and explanation

    Correct answer: B

    Total urgency = Case Initial Urgency + Assignment Initial Urgency + SLA Increases.
    Case Initial Urgency = 20.
    Assignment Initial Urgency = 15.
    At day 3, the Goal (2 days) has passed, adding 10.
    The Deadline (4 days) has NOT passed yet.
    Calculation: 20 + 15 + 10 = 45.

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