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PEGACPDC24V1 Exam Topics and Domains
PEGACPDC24V1 is organized into 8 weighted domains. Expect to work with Next-Best-Action Designer, Strategy Designer, Action Rule, Adaptive Decision Manager, and more.
Decision Strategies
Strategy Designer Fundamentals
- Design and implement decision strategies using Strategy Designer
- Configure decision components for optimal performance
- Test and debug decision strategies effectively
Advanced Decision Logic
- Implement complex decision logic using various decision components
- Apply business rules and conditions effectively
Actions and Treatments
Action Configuration
- Create and configure actions in Pega CDH
- Define action hierarchies and relationships
- Configure action properties and metadata
Treatment Personalization
- Configure personalized treatments for different channels
- Implement A/B testing for treatments
- Manage creative assets and content
Engagement Policies
Engagement Strategy Design
- Define engagement policies for customer interactions
- Configure eligibility and suitability rules
- Implement contact policies effectively
Contact Policy and Volume Constraints
Contact Policy Management
- Configure contact policies and limits
- Implement suppression rules
- Manage customer contact fatigue
Volume Optimization
- Set and manage volume constraints
- Optimize campaign volumes within budget
- Plan capacity for outbound campaigns
Next-Best-Action Concepts
NBA Fundamentals
- Understand Next-Best-Action paradigm
- Apply customer-centric principles
- Implement real-time decisioning
AI and Arbitration
Predictive Analytics
- Configure adaptive models
- Monitor model performance
- Implement predictive scoring
Arbitration and Prioritization
- Understand arbitration formula
- Configure business levers
- Implement prioritization logic
Channels
Channel Integration
- Configure inbound channels
- Set up outbound campaigns
- Integrate multiple channels
1:1 Customer Engagement Optimization
Optimization Strategies
- Design customer journeys
- Optimize touchpoints
- Track and measure outcomes
How do I earn this certification?
Passing PEGACPDC24V1 earns the Certified Pega Decisioning Consultant certification. It sits in the Decisioning and AI track.
- PEGACPDS24V1 - Certified Pega Data Scientist '24Complementary AI and analytics skills
- PEGACPMC24V1 - Certified Pega Marketing Consultant '24 Marketing automation focus
- PEGACPBA24V1 - Certified Pega Business Architect '24Business process expertise
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for PEGACPDC24V1 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2024-01-01
- Announcement date: 2023-11-01
- Pega GenAI Infinity '24 New questions on AI-powered decision strategies likely • Release date: 2024-01-01
- Customer Decision Hub 8.8 Core platform for all exam topics • Release date: 2024-01-01
- Prediction Studio Latest Enhanced adaptive models and predictive analytics features • Release date: 2024-01-01
Who should take this exam?
- 6-12 months experience with Pega Platform
- Experience with Customer Decision Hub
- Understanding of AI and machine learning concepts
- Knowledge of marketing and customer engagement principles