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Salesforce Certified Platform Administrator II Free Sample Questions

Description

Covers record and field access security, extending objects and the UI, auditing and monitoring tools, Sales Cloud features, data quality tools, metadata deployment, and complex automation.

12 free sample questions150 in the full practice test Other version: certified-advanced-administrator(200)

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Plat-Admn-301 Sample Questions

  1. Question 1

    Intermediate

    Security and Access · Sharing Model

    A global financial services firm enforces a strict 'Private' Organization-Wide Default (OWD) for the Opportunity object. The European Sales Director needs read-only access to Opportunities owned by the North American Sales Team to identify cross-selling possibilities. The North American team is in a separate branch of the role hierarchy. Which feature provides the most secure and maintainable solution to grant this specific access?

    Answer and explanation

    Correct answer: C

    An owner-based sharing rule is the optimal solution here. It allows the administrator to share records owned by a specific group (North American Sales Team Role) with another specific user or group (European Sales Director Role) with 'Read Only' access. This is more maintainable than manual sharing and more specific than opening up the hierarchy globally.

  2. Question 2

    Advanced

    Security and Access · Delegated Administration

    Universal Containers has implemented a custom object called 'Shipment' with a Private sharing model. A Delegated Administrator has been assigned to manage the Support team users. When the Delegated Administrator attempts to create a sharing rule for the 'Shipment' object to grant access to the Support team, they are unable to do so. What is the reason for this limitation?

    Answer and explanation

    Correct answer: B

    Delegated Administration allows users to manage specific users (create, edit, reset passwords) and manage custom object structures (fields, page layouts), but it does NOT grant the ability to modify the sharing model or create sharing rules. Sharing settings are a system-level security feature reserved for System Administrators.

  3. Question 3

    Intermediate

    Security and Access · Record and Field Data Access Implications

    A Salesforce Administrator is reviewing a complex role hierarchy to troubleshoot access issues. The organization uses Enterprise Territory Management for sales visibility but relies on the Role Hierarchy for management reporting. A Sales Manager in the 'Western Sales' role cannot see a record owned by a user in the 'Eastern Sales' role, even though both roles report to the 'VP of Sales'.

    Based on the diagram below, why does the 'Western Sales' manager lack access?

    Answer and explanation

    Correct answer: B

    The Role Hierarchy grants access using a vertical mechanism: managers gain access to data owned by their subordinates. It does NOT grant 'horizontal' access. Peers in the hierarchy (like Western Sales and Eastern Sales) do not inherently see each other's data unless a Sharing Rule or other mechanism is explicitly configured.

    graph TD VP[VP of Sales] --> Western[Western Sales Role] VP --> Eastern[Eastern Sales Role] Western --> RepW[Western Rep] Eastern --> RepE[Eastern Rep] style VP fill:#f9f,stroke:#333,stroke-width:2px style Western fill:#bbf,stroke:#333,stroke-width:2px style Eastern fill:#bbf,stroke:#333,stroke-width:2px

  4. Question 4

    Intermediate

    Security and Access · Record and Field Data Access Implications

    Cloud Kicks uses a 'Private' sharing model for Cases. They have set up Account Teams to allow account managers to work together. However, users added to an Account Team are reporting they cannot see the Cases related to that Account, even though they have 'Read/Write' access to the Account. What configuration is missing?

    Answer and explanation

    Correct answer: A

    When enabling Account Teams, granting access to the Account does not automatically grant access to related objects like Cases or Opportunities if those objects are set to Private. You must explicitly configure the 'Case Access' level (Read Only or Read/Write) within the Account Team settings or when adding team members.

  5. Question 5

    Advanced

    Security and Access · Custom Profiles, Permission Sets, and Delegated Administration

    An Administrator is configuring a Permission Set Group for a new 'Sales Lead' role. This role requires the 'Sales User' and 'Marketing User' permission sets, but must NOT have the 'Delete' permission on the Lead object, which is included in the 'Sales User' permission set. How should the Administrator achieve this requirement?

    Answer and explanation

    Correct answer: B

    Muting Permission Sets are specifically designed for this scenario. They allow you to include broad permission sets in a Permission Set Group but 'mute' (disable) specific permissions for that group only, without altering the original permission sets which might be used elsewhere.

  6. Question 6

    Advanced

    Security and Access · User Authentication

    A multinational corporation requires Multi-Factor Authentication (MFA) for all internal users. However, they want to allow a simplified login experience for users connecting from the corporate office network (trusted IP range) by not requiring the second factor. Which feature should the Administrator configure to satisfy this requirement?

    Answer and explanation

    Correct answer: B

    According to Salesforce's official MFA requirements and best practices, MFA should be enforced for every login. While you can use 'Trusted IP Ranges' to bypass email verification for browser activation, Salesforce does not support bypassing the strong MFA requirement (like Salesforce Authenticator) based solely on IP address for internal users, as IP spoofing is a security risk. The correct stance for the exam is that MFA is required regardless of location for compliance.

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